OPERATIONS MANAGER, NF-1101-04
: Job Details :

SummaryMarine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.This job is open to

• The publicU.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agencyOpen to PublicDutiesWhat to Expect

• Responsible for the effective operation of all backroom processes, warehouse and general logistics workflow in a store with an annual sales volume between $10M - $54.9M.
• Monitors MCX logistics processes ensuring effective operations while developing store-level accountability and process management.
• Creates implementation plans to support execution of store, district and corporate initiatives to achieve both operational excellence and business results.
• Collaborates with local base command on facilities projects and/or work orders to ensure projects and work orders are on track and on budget.
• Promotes training and development throughout the store and supports the implementation and integration of the MCX corporate training & career development program.
• Provides World Class Customer Service with an emphasis on courtesy.
• As a keyholder responsibility: opening and closing stores and receiving products.
• This is a white-collar position where occasional lifting up to 20 lbs. may be required.
• Performs other duties as assigned.

Requirements Conditions of Employment

• See Duties and Qualifications

EVALUATIONS: QualificationsWhat are we looking for?

• Bachelor's Degree from an accredited college or university in business management or a related field appropriate to the work of position AND Three years of experience in the occupation, or a related field or work area,

OR

• An appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above,

OR

• Appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above.
• Two years of supervisory experience working in a leadership role related to store operations and performance metrics is required.
• Must have a strong operational background and possess a demonstrated ability to lead and direct a large, diverse workforce.
• Ability to partner and coach store teams.
• Knowledge of convenience store retail operations and consumables categories.
• Knowledge of organization and planning skills, change leadership skills, customer-centric operational skills, supervisory and team-building skills.
• Experience analyzing and connecting financial reports to operational performance.
• Ability to communicate clearly and concisely, both orally and in writing.
• Knowledge of business process controls and system development.
• Experience working within a customer service focused environment is required.

Additional informationGENERAL INFORMATION:Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a Tier 1 (T1) Level Background Check Investigation. For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws.Vacancies may be filled by methods other than internal competitive procedures when it appears that the best qualified person can be obtained from other sources. To be considered for non-competitive appointment (e.g. transfer eligible or reinstatement eligible) you must list your current/former highest previous permanent grade held as a regular part-time or full-time department of defense non-appropriated fund employee.CONTACT US:For any questions and/or any technical difficulties navigating through or using the Career Page send an email to ...@usmc-mccs.org or contact us at (910) 451- JOBS (5627). Applications nor documents will not be accepted via email.

• BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: Stability of Federal Civilian Service People with passion for doing work that matters Quality of Work Life Balance Competitive Pay Comprehensive Benefit Packages Marine Corps Exchange and Base Facility PrivilegesReview our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

• BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: Stability of Federal Civilian Service People with passion for doing work that matters Quality of Work Life Balance Competitive Pay Comprehensive Benefit Packages Marine Corps Exchange and Base Facility PrivilegesReview our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.Varies - Review OTHER INFORMATION If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to ApplyHOW TO APPLY:STEP 1 - Qualify with Application and/or Resume.You must meet the experience requirements described above under Qualifications. Your application and/or resume must clearly demonstrate your relevant experience to qualify. You must include employer, position title, position start date (mm/yyyy) and end date (mm/yyyy), pay grade (as applicable) for each position listed.Internship and volunteer positions listed must also include the start date month and year (mm/yyyy) and end date month and year (mm/yyyy).STEP 2 - Submit application and/or upload resume online at: STEP 3 - College Transcript(s) or Education Certificate(s),A degree from an accredited college/university may be used to qualify for this position (or US equivalency evaluation), or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under My Job Applications to be considered. Applications received without college transcripts (if using education) will be ineligible for consideration.STEP 4 - If prior military, upload a copy of your DD214 Member 4 or Service 2 Copy as an attachment to your profile under My Job Applications STEP 5 - Before you press Submit Application, be sure all requested documents have been attached or uploaded.It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account.Resumes/applications emailed or mailed will not be considered for this vacancy announcement.ALL ONLINE APPLICATIONS AND REQUIRED DOCUMENTS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.Agency contact informationMCCS LEJEUNE-NEW RIVERPhone 910/451-5627 Email ...@usmc-mccs.orgAddressMCCS LEJEUNE-NEW RIVER MCCS LEJEUNE-NEW RIVERMARINE CORPS COMMUNITY SERVICES CAMP LEJEUNE, NC 28547 USANext stepsAll applicants who submit an application via our Careers page at will be able to view their application status online.
• Fair and TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required DocumentsVaries - Review OTHER INFORMATION If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.How to ApplyHOW TO APPLY:STEP 1 - Qualify with Application and/or Resume.You must meet the experience requirements described above under Qualifications. Your application and/or resume must clearly demonstrate your relevant experience to qualify. You must include employer, position title, position start date (mm/yyyy) and end date (mm/yyyy), pay grade (as applicable) for each position listed.Internship and volunteer positions listed must also include the start date month and year (mm/yyyy) and end date month and year (mm/yyyy).STEP 2 - Submit application and/or upload resume online at: STEP 3 - College Transcript(s) or Education Certificate(s),A degree from an accredited college/university may be used to qualify for this position (or US equivalency evaluation), or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under My Job Applications to be considered. Applications received without college transcripts (if using education) will be ineligible for consideration.STEP 4 - If prior military, upload a copy of your DD214 Member 4 or Service 2 Copy as an attachment to your profile under My Job Applications STEP 5 - Before you press Submit Application, be sure all requested documents have been attached or uploaded.It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account.Resumes/applications emailed or mailed will not be considered for this vacancy announcement.ALL ONLINE APPLICATIONS AND REQUIRED DOCUMENTS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.Agency contact informationMCCS LEJEUNE-NEW RIVERPhone 910/451-5627 Email ...@usmc-mccs.orgAddressMCCS LEJEUNE-NEW RIVER MCCS LEJEUNE-NEW RIVERMARINE CORPS COMMUNITY SERVICES CAMP LEJEUNE, NC 28547 USANext stepsAll applicants who submit an application via our Careers page at will be able to view their application status online.Fair & TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request