Role Description
This is a full-time on-site role for an Operations Specialist at CH Jewelers / TimeVallee in Arcadia, CA. The Operations Specialist will play a crucial role in ensuring that an organization's day-to-day operations run smoothly and efficiently. You will be responsible for ensuring daily tasks are completed on a timely manner according to company expectations and procedure. The Operations Specialist will also be responsible for maintaining the showroom and assist client advisors with aftersales services.
Job Responsibilities
- Oversee day-to-day operations to ensure smooth and efficient processes
- Collaborate with various departments to streamline workflows and resolve issues
- Monitor daily operations to ensure tasks are completed according to established procedures and standards.
- Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales
- Oversee the movement of merchandise from the stockroom to the sales floor and maintain appropriate inventory levels to align with sales potential
- Facilitate the implementation of security measures through inspections, audits, and preparing products for display
- Provide the sales team with detailed updates regarding inventory availability to support the sales process and enhance sales performance
- Strong communication skills and the ability to work collaboratively with cross-functional teams
Required Qualifications
- Effective Communication skills
- Customer Satisfaction management
- Strong interpersonal skills
- Ability to work collaboratively in a team environment
- Bachelor's or Associate's degree or above required
- Must have authorization to work in the United States
Desired Qualifications
- Native or working proficiency in an additional language other than English
- Prior experience in luxury retail, jewelry industry, or hospitality
- Prior experience in luxury retail marketing
- Knowledge or qualifications in luxury watches, jewelry, and/ or hospitality services
*The offered pay rate will be based on the candidate's relevant skills and experience
*Although we are actively hiring, please not that the start date for this position is early to mid March 2025