Supervisor Operations Location: This role will be located at the Hanover Park, IL distribution center. 2nd shift- 1 pm - 9:30 pm Now is the time to bring your expertise to an Operations Supervisor role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready. Are you a driven leader with a passion for delivering technical solutions to both internal and external customers? We are looking for a Supv Operations to provide immediate supervision, assign tasks, maintain schedules, and verify the quality of technical service delivery. You will be responsible for ensuring that Insight's onsite and field service personnel are meeting and exceeding client expectations, while providing day-to-day supervision for the team's administrative functions. What to Expect We're legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul. We offer all the benefits you expect-health, dental, vision, retirement, PTO-plus:
- Access to 11 thriving and diverse Teammate Resource Groups.
- Freedom to work from another location-even an international destination-for up to 30 consecutive calendar days per year.
As a Supervisor Operations you will get to:
- Coordinate personnel and processes within the operations area.
- Manage daily activities, assess efficiency, and implement changes as necessary.
- Develop business practices to address the needs of Service Delivery, including efficient planning, forecasting, and resource management.
- Build and maintain relationships with all departments for effective communication and collaboration.
- Work closely with Service Management to deliver an integrated solution adhering to industry best practices.
- Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. As a Manager Services, you are positioned for swift advancement within our organization through a structured career path. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
We are looking for an Operations Supervisor with:
- Bachelor's degree from a four-year college or university.
- 1+ years of related field service operations experience and/or training; or an equivalent combination of education and experience.
- Exceptional interpersonal and communication skills.
- Strong analytical, multitasking, and time management skills.
- Demonstrated leadership ability and team player.
- Strong computer skills, including proficiency in SAP.
Insight at a Glance
- Received 35+ industry and partner awards in the past year
- #20 on Fortune's World's Best Workplaces™ list
- 14,000+ engaged teammates
- $1.4M+ total charitable contributions in 2023 by Insight globally
We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.