Operations Supervisor
: Job Details :

Salary : $12,594.14 - $15,308.26 Monthly Location : Antioch, CA Job Type: Full Time, Regular Job Number: 2024-012 Department: Resource Recovery Services Department Division: Operations Opening Date: 09/03/2024 Closing Date: Continuous Max Number of Applicants: 100 The PositionEssential Function Under general direction, serves as the head of the wastewater operations section responsible for directing the processing of recycled water and wastewater resource recovery treatment services, managing the integration of special projects with schedules of continuous operations, performs administrative and supervisorial duties including training and evaluating lower level operators, scheduling work assignments, and maintaining appropriate records and logs in conformance with applicable statutes, regulations, policies, procedures and technical standards, and supporting the department's organizational policy and procedural development activity. Distinguishing Characteristics This is a technical wastewater treatment operations classification with first-level supervisory responsibilities. Incumbents are expected to work independently, exercise sound judgment, and apply working knowledge and experience to evaluate and handle the most complex problems that may rise within the recycled water and resource recovery treatment plant operations including, but not limited to, start-up and shutdown of major unit processes as well as any system upsets. Also expected to keep management apprised of situations as appropriate. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Operations Manager, and direction from the Resource Recovery Services Director and upper management in the chain of command. The Operations Supervisor exercises functional supervision over all lower-level Wastewater Treatment Plant Operator classifications. Supervises, trains, and directs the work of temporary/contract personnel working in the Operations Division. Primary Job DutiesSection Supervision

• Coordinate and direct the daily work for the operations, setting priorities and time limits for employees.
• Establish work and safety rules for the daily operations.
• Develop operation work schedules, approve or disapprove employee leave requests and payroll records.
• Participates in recruitment and hiring process of new employees, coordinate and schedule orientation and training sessions.
• Facilitate the training of employees on new or updated work methods and requirements.
• Regularly monitor and evaluate employee work progress; take appropriate steps to address and correct unsatisfactory job performance and/or behavior; make recommendations for disciplinary
• or termination actions and complete necessary documentation related to the recommendation. Formally evaluate employee performance and make recommendations for salary adjustments and formal commendations.
• Investigates policies, procedures and practices related to grievances of employees and resolves or responds accordingly.
• Personally, performs work of subordinates during short periods of staffing shortages or as needed to maintain workflow, including working vacant operator shifts.

Work Scheduling and Quality Control

• Establish and implement wastewater resource recovery treatment operations schedules for processing and servicing and operating treatment equipment, structures, machinery, and related buildings and grounds.
• Review operations and maintenance schedules and determine needed adjustments; review accuracy of operations, equipment and facility records, inspect operations and equipment.
• Prepare information and data for chemical purchases and maintenance projects involving the application of multiple technical, safety or regulatory requirements.
• Direct and monitor the maintenance of operational parts, materials and supplies.

Section Operations

• Develop and implement operating policies, procedures, schedules, forms and controls for use in recycled water and wastewater service and treatment operations.
• maintain work scheduling and work order production systems; maintain parts, materials and supplies required for continuing operations and services.
• maintain operations, service and equipment data, documents and records, and routine servicing of equipment in conformance with applicable laws, regulations, policies and industry methods and control practices.
• Attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of wastewater resource recovery; incorporates new technologies as appropriate into programs.
• Coordinate installation and monitor implementation of new or upgraded computerized operations and service systems.
• Responds to and performs after-hours emergency work as required.
• Prepare periodic and annual reports; provide for retention of appropriate records.
• Coordinate operations with other agencies.
• Serve as liaison between the District and external agencies on matters involving recycled water distribution services and wastewater resource recovery treatment operations programs.

Technical Support

• Provide reports, information and advice on statutory and regulatory requirements, technical standards and probable operational impacts of contemplated staffing, operational systems and equipment, or other policy changes relating to recycled water distribution services and wastewater resource recovery treatment operation programs.
• Provide technical information and advice to departments on recycled water and wastewater service and operations subjects.
• Prepare time and cost estimates for budget preparation.
• Participate in multi-discipline team evaluations of plant process control and improvement needs.

OTHER ASSIGNED DUTIES Assumes responsibility for covering a part of the work assignments of co-workers, other supervisors or managers during short absences as assigned. Respond to inquiries and requests from the public, customers, and outside organizations. Participate in teams engaged with process and customer service improvements, cross-training, and team performance evaluations. Participate in District related civic events, and activities of community and technical organizations; attend meetings and makes presentations. Participate in District committees and staff functions. Perform other assigned work which is consistent with the responsibilities assigned to the classification and necessary to the effective operations of the department and the District. Qualifications A combination of training and experience which demonstrates that a person has obtained the required knowledge and is able to perform the required work (with reasonable accommodation, if needed). A person with the following combined training and experience would typically qualify to compete in a selection process: EDUCATION: High School Diploma or equivalent supplemented by coursework related to supervisory and leadership principles, managing people/building teams, and communications skills. An Associates' Degree (or equivalent work experience, training, and education) in environmental science, biology, chemistry, public administration or a closely related field from an accredited college highly desirable. EXPERIENCE: Seven (7) years of experience in water or wastewater operations and service work at least four (4) of which involved holding a Grade III or higher Wastewater Treatment Plant Operator certificate. Knowledge of the following is required to perform the essential function:

• General intent and specific application of federal, state and local laws and regulations applicable to recycled water distribution services and wastewater resource recovery treatment operation programs.
• Industry practices and technical methods of work scheduling systems applied to twenty-four-hour operations.
• Principles of supervision; techniques for training, motivating and developing employee skills and conducting formal performance evaluations.
• Techniques used in estimating time, materials and supplies cost estimates for recycled water distribution and wastewater treatment operating program budgets.
• Practices of coordinating operations with outside agencies.
• Techniques of work order scheduling applied in equipment maintenance and repair.
• Techniques used in inspecting large machinery and processing systems.
• Procedures for sampling and conducting routine laboratory analyses.
• Chemical hygiene safety equipment and procedures.

Ability to do the following is required to perform the essential function:

• Interpret and apply the general intent and specific provisions of multiple laws and regulations to particular conditions.
• Apply professional principles and water and wastewater treatment and service practices.
• Exhibit and instill in subordinates a high customer service priority.
• Provide and present verbal and written direction and advice to a wide variety of people.
• Communicate ideas and assert a point of view in complex or controversial situations.
• Establish and maintain open and honest communications with co-workers at all levels of the organization.
• Evaluate, plan and establish a sequence of action for multiple work projects to progress simultaneously.
• Read, write and clearly speak the English language.
• Perform mathematical, statistical, geometric and algebraic calculations common to treatment quantification, laboratory analysis and budget work.
• Operate automobiles and electric carts, office computers and field communications equipment.
• Operate safety devices and equipment and apply proper safety procedures in hazardous environments.

Physical Demands and Working Conditions The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work in office building environments with controlled lighting, ventilation and moderate noise levels.
• Periodic travel may be required for training, meetings, and other business purposes.
• Periods of prolonged sitting at desk while using computer and/or in meetings.
• Occasionally reach above shoulder level to access or place files, paperwork or binders and related items on and off overhead cabinets
• Periodic kneeling, bending and/or stooping to retrieve or place documents, files and/or boxes on and off lower shelves, drawers or ground level.
• Perform simple grasping, pushing, pulling, and fine manipulation.
• May be exposed to outside weather conditions, including extreme heat and cold.
• May be exposed to confined spaces; fumes or airborne particles; toxic or caustic chemicals.
• May be exposed to risk of electrical shock or mechanical hazards.
• May be exposed to risk of exposure to blood-borne pathogens.
• May be exposed to power and noise producing tools and equipment. The noise level in the work environment is usually loud.
• May be required to ascend and descend ladders and stairs; tolerate physical presence at heights of up to 75 feet on outdoor catwalks and exterior walkways of large structures.
• May be required to enter and exit confined spaces.
• May be required to transport, lift and handle objects weighing up to fifty (50) pounds.
• May be required to operate safety devices and equipment and apply proper safety procedures.
• Operate automobiles and field communications equipment.

Selection ProceduresRequired Licenses, Certifications and Registrations A valid California State Class C license must be maintained at all times. Continued maintenance of valid driver's license in compliance with established District vehicle operations standards, and the ability to be insured for the operation of a vehicle/District vehicle in accordance with the terms and conditions of the District's insurance program are conditions of continued employment. A valid State Water Resource Control Board (SWRCB) Wastewater Treatment Plant Operator Grade IV Certification is required at time of hire or promotion. SWRCB Wastewater Treatment Plant Operator Grade V Certification highly desirable. ADDITIONAL REQUIREMENTS Based upon the requirements of certain positions, the District may provide a vehicle or car allowance to certain supervisory-level positions. The use of district issued vehicles is limited to official District business only, and shall comply with the driving standards listed in Administrative Handbook Policy# 2290 - Employee Driving Standards. Individuals issued a district vehicle are expected to respond or report to duty in emergency situations, which may occur after hours, on weekends and/or holidays. BENEFITS OF EMPLOYMENT In addition to providing challenging and interesting career positions, the District offers a comprehensive benefit package, which includes: Healthcare Insurance: The District contracts with CalPERS to provide medical coverage to qualified employees, their eligible spouse/registered domestic partner, and/or dependent children through the Public Employees' Medical and Hospital Care Act (PEMHCA) and pays the monthly premium up to 100% of the Kaiser rate for each respective coverage category (employee only, employee + 1, or employee + family). Employees will be required to pay, via pretax payroll deductions, the excess premium amount when electing a healthcare provider whose premium exceeds the Kaiser rate. All employees must enroll in the District's dental plan. Dental and Vision Insurance: The District provides vision and dental coverage for qualified employees, their eligible spouse/registered domestic partner, and/or dependent children, and pays 100% of the premium. SS and SDI: The District participates in the federal Social Security (6.2% - FICA and 1.45% - Medicare) and State Disability Insurance (SDI) programs. Life Insurance: The District provides fully paid basic life and accidental death & dismemberment insurance equal to the employee's salary as of January 1 of each year. The District also provides Long Term Disability coverage and an Employee Assistance Program. Flexible Spending and Dependent Care Accounts: Employees may contribute to a Flexible Spending Account (FSA) or a Dependent Care Spending Plan (DCSP) on a pre-tax basis to assist with the cost of eligible expenses. Retirement: The District participates in the California Public Employees' Retirement System (CalPERS) as follows:

• Employees hired after June 30, 2012, and employees hired on or after January 1, 2013, with reciprocity recognized under CalPERS are provided a retirement benefit of 2% at age 55 formula with the three-year final average compensation period, as defined by CalPERS in Government Code Section 20037. These employees shall pay 100% of their seven percent (7%) employee member contribution on a pre-tax basis.

• Employees (PEPRA) hired after December 31, 2012, without reciprocity recognized under CalPERS are provided a retirement benefit of 2% at age 62 formula with the three-year final average compensation period, as defined by CalPERS in Government Code Section 20037. These employees shall pay 50% of the total normal cost (PEPRA Member Contribution Rate) as determined annually by CalPERS on a pre-tax basis.

Retiree Medical*: Under the terms of the MOU, the District contracts with CalPERS to provide post-employment medical coverage to qualified employees, their eligible spouse/registered domestic partner, and/or dependent children in accordance with the requirements of CA Government Code Section 22893 as follows: Employees hired after October 15, 2022

• The Medical Benefit will be equal to the Minimum Employer Contribution (MEC) established annually by CalPERS.

* Retirees must enroll in a Medicare supplemental insurance plan through CalPERS when they become eligible. CalPERS requires that employees pay their Social Security premium for Medical Part B coverage to remain enrolled in a CalPERS Medicare health plan. Retiree Health Savings Account: The District provides employees a MissionSquare retiree health savings account (a health reimbursement arrangement as described in Internal Revenue Service Notice 2002-45). Employees may withdraw benefits from the plan upon separation from District employment per the requirements of the plan. The Union may set or adjust the employee contribution amount annually. The District shall make contributions to a MissionSquare account in the amount of one hundred dollars ($100.00) per pay period for employees hired after October 15, 2022. Deferred Compensation: Eligible employees may participate in the District's 401(a) and 457(b) programs. Employees who participate in the program are eligible to receive a matching contribution up to 4% into their 401(a). Leave Allowance: Vacation accrual begins with 10 days and increases to a maximum of 25 days annually; 96 hours of sick leave annually; and 11 paid holidays annually. 24 hours of Floating Holiday is credited to employees on July 1 annually (prorated for new hires) and is forfeited if unused by the end of the fiscal year. For eligible employees, 40 hours of Administrative Leave is credited to employees on July 1 annually (prorated for new hires) and is forfeited if unused by the end of the fiscal year. Sick Leave Sell Back: Employees may sell back sick leave hours exceeding 40 hours in the year that it was accrued up to a maximum sell back of 40 hours of sick leave per year. Sick leave sell back will be paid out in the final paycheck of the calendar year. Vacation Maximum Accrual: The maximum annual carryover is 400 hours. Any hours earned in excess will be paid out in the final paycheck of the calendar year. Comp Time: An employee may cash out Comp Time hours twice per year, with at least two-weeks advance notice to payroll. The balance of Comp Time hours will be paid out to the employee on the last paycheck of the calendar year. Other Health and Wellness: The District participates in a variety health and wellness activities throughout the year, which includes but is not limited to blood pressure checks, flu vaccinations, fitness/wellness competitions, wellness information sessions, etc. The District also reimburses staff up to $81 quarterly for gym memberships and/or weight loss programs. **Information concerning additional benefits, such as tuition reimbursement, catastrophic leave, etc. can be found in the Memorandum of Understanding (MOU) between Delta Diablo and the Professional and Technical Bargaining Unit. Disaster Service Worker: Employees of Delta Diablo are, by State and Federal law, Disaster Service Workers. In the event of a declaration of emergency, any employee may be assigned activities that promote protection of public health and safety or the preservation of lives and property, either at the District or within the local or their own community pursuant to State Government Code Sections 3100-3109. Other Important Employment Information: Employees of Delta Diablo are required to maintain a valid California State Class C license. Continued maintenance of valid driver's license, and the ability to be insured for the operation of a vehicle/District vehicle in accordance with the terms and conditions of the District's insurance program are conditions of continued employment. Equal Opportunity: All aspects of employment and promotion shall be without regards to sex, physical handicap, race, religious creed, color, national origin or age. The District encourages applications from qualified minorities and women interested in employment with the District. Reasonable accommodations are accessible to all individuals as part of the recruitment process. Applicants requesting an accommodation should submit their requests to Human Resources. All final candidates for employment with the District are subject to a background check. Acceptance of an employment offer is contingent upon successfully passing a District pre-employment physical examination and drug screen.