We are seeking a dedicated and experienced Operations Supervisor to coordinate and lead Distribution Center operations activities within assigned functions, including receiving, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives. The ideal candidate will be responsible for managing daily activities, ensuring efficient processes, and leading a team to achieve operational excellence. This role requires strong leadership skills, mechanical knowledge, and a commitment to continuous improvement in a fast-paced environment.
Shifts available:
- 5am start time
- 2pm start time
- 3:30pm start time
Responsibilities
- Directs Operations activities and teammates for one or more functions within a Distribution Center (DC).
- Manages teammate time, attendance, and schedules (work shift, vacation) for assigned functional area(s).
- Provides proactive performance feedback to teammates within assigned functions, assisting teammates, providing coaching and corrective action where needed.
- Oversees assigned functions' training, ensuring teammates receive appropriate training for their assigned job functions. Makes succession planning recommendations, assisting in identifying, attracting, developing, coaching, and retaining talent.
- Works with Operations leadership to execute initiatives to improve DC metrics that drive financial performance.
- Recommends expenses and capital investments for assigned functions.
- Responsible for achievement of assigned functions' Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover.
- Makes recommendations and implements customer service for assigned functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, Transportation, Client Engagement Center (CEC), and Corporate Operations as needed.
- Supports and implements the conversion of new customers at the DC to ensure successful implementation of new business.
- Supervises assigned functions' adherence to company developed SOP's / WI's for warehouse management and transportation.
- Supports the monitoring and reporting of assigned functions' performance, assisting with implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.
- Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws / regulations.
Qualifications
- Bachelor's degree required
- 3 or more years of professional supply chain or warehouse operations experience exhibiting leadership capability, preferably within the healthcare/medical/medical device industry.
- Or any combination of relevant education and experience to meet the above requirements.
Knowledge, Skills, & Abilities:
- Knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.
- Financial acumen including prior profit and loss responsibilities.
- Ability to work fast and effectively within a matrix environment.
- Demonstrated leadership potential and people management skills with an ability to lead, coach and mentor all levels of teammates.
- Proven team building skills, both internal and external, with the ability to motivate and direct the work of others.
- Exceptional customer relationship skills.
- Excellent communication skills (written and orally), and interpersonal skills with an ability to influence direct reports, peers, and leadership.
- Excellent planning and organizational skills with demonstrated ability to direct large complex initiatives across a broad network and ensure completion.
- Proven ability to analyze and conclude; ability to apply Continuous Improvement methodologies and to standardize processes across multiple sites and functions.
- Ability to lead and drive change among peers and direct reports.
Owens & Minor teammate benefits include:
- Medical, dental, and vision insurance, available on first working day
- 401(k), eligibility after 30 days of employment
- Employee stock purchase plan
- Tuition reimbursement
- Development opportunities to grow your career with a global company
Join our team as an Operations Supervisor where you can make a significant impact on our warehouse efficiency while leading a dedicated team!