Operations Supervisors with Cando are responsible for providing a safe, customer-oriented, and cost-effective response to our customers' transload needs. If you enjoy working as part of a team, problem solving, and a company that promotes a strong safety culture, this opportunity is for you!Cando provides specialized rail operating services. We provide a wide range of rail services including short line operations, industrial switching, material handling, terminal & transload services, and more. With over 50 operations, we are the 3 largest locomotive fleet in Canada and growing!Cando Advantages
- Work Life Balance with Fixed Schedules
- Cando's Technical and Leadership Training Programs
- Award Winning Safety Culture
- Employee Ownership Program
- Group Life, Accidental Death & Dismemberment, and Long-Term Disability Insurances
- Flexible Health & Dental Benefits
- Canada's Best Managed Company for 8 years!
Job DescriptionThe Rail Operations Supervisor is responsible for providing a safe, customer oriented, cost-effective response to our customers' industrial switching needs. The Rail Operations Supervisor coordinates the safety initiatives, workflow processes and procedures, people management, and daily operational needs on the sites.Roles & ResponsibilitiesSafety
- Perform Safety Management System activities such as Employee Efficiency Testing, Loss Prevention Observations, Incident Reporting.
- Implement changes as a result of site and employee performance audits in a timely manner and follow-up to ensure effectiveness of changes.
- Respond to incidents, lead and implement and recommend solutions / corrective actions as a result of incidents.
- Works with employees on a daily basis to ensure that all Cando's safety policies are strictly adhered to with a focus on operational practices, identifying potential hurdles, targeting inconsistencies and aligning the services of the operations to meet customer needs.
- Design/implement work systems and procedures for operational effectiveness.
- Be a leader in safe work practices; responsible for the mentoring of employees in all aspects of safe railway operations.
Management,Administration & Planning
- Ensure service aligns with vision, mission, goals and the needs of the customer.
- Implement plans for managing growth and delivering on goals and objectives.
- Supervises contractors on site and ensure they have the understanding, skills, training, and resources to achieve objectives.
- Lead activities related to division initiatives; deliver initiatives around company programs and policies.
- Identify new business leads; implement start up plans for new business.
- Assists with invoicing and purchasing for sites and ensure accurate tracking of key consumables.
- Monitor locomotive and equipment procurement and maintenance programs.
Leadership & Employee Development
- Work with site front line Supervisors to improve operational practices, identify hurdles, target inconsistencies and align services.
- Promotes harmonious employee relations while guiding and coaching front line supervisors; build and maintain healthy customer relationships at the site level.
- Prepares and implements employee development plans; ensures all employees have adequate training to contribute fully to the project.
- Supervises site staffing including participating in interviews, onboarding new employees, managing schedules and absenteeism, performing payroll activities, coordinating training, and conducting performance evaluations.
- Work with local Class 1 providers to resolve day to day issues.
Skills, Knowledge, & Abilities
- Communicates effectively both orally and in writing with people of all backgrounds, levels of comprehension including managers, employees, customers, and the public.
- Demonstrates initiative to work with others to foster a respectful workplace; creates a work environment that is open to maintaining positive relationships.
- Considerable knowledge of modern principles, practices, and techniques in motivating employees and building successful working teams.
- Ability to measure and report financial metrics and align with department budgets.
- General understanding of the principles of efficient service delivery.
- Demonstrates innovation and responsibility in the decision making process.
- Ability to implement best practices in skill development, training, and service delivery which will be sustainable.
- Proficient in a Microsoft Word, Excel, and Outlook with the skill to adapt easily to other software systems.
- Ability to perform rail switching as a ground person and/or locomotive operator if necessary.
- Ability to obtain and maintain GCOR certification, FRA standards, a valid state driver's license, safety critical medical status, and meet all safety and customer requirements.
Education & Experience
- Experience managing railway personnel in a customer focused environment.
- Experience in managing for efficiency and effectiveness to bring about change in a fast-paced environment.
- Minimum two (2) years in a leadership position preferably in the rail switching and/or industrial environment.
- One (1) year experience working with Safety Management Systems in an industrial environment.
- One (1) year experience developing and managing capital and operating budgets.
Note: This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the incumbent. The qualifications are provided so interested candidates understand of the level of expertise required in this position.