Location: Salt Lake City, Utah
Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.
TITLE: Operations Supervisor - Snowbird Mountain Guides
LOCATION: Snowbird
STATUS: Seasonal, Full-time, Hourly - from November 5th
SCHEDULE: Variable
- Must be able to work any day of the week, weekends, and holidays.
- Shifts vary, could be 10-hour days starting as early as 6:45 am.
SUMMARYThe Operations Supervisor, under the guidance of the Mountain Guides' Director, will manage the on-snow and Snowbird mountain operations side of Mountain Guide operations. Snowbird Mountain Guides is an AIARE course provider as well as a guiding outfitter for cat skiing, snowshoe tours, backcountry skiing, split boarding & additional backcountry educational programming. Our backcountry activities are managed in conjunction with the Snowbird Snow Safety and Mountain Operations teams. With a small management team, you may be asked to assist with a diverse set of tasks to promote the team's success.
WHAT YOU'LL DO- Assist with vetting guides and instructors as needed and providing training opportunities indoors and in the field for new hires as well as returning staff.
- Schedule guides for tours, matching guide expertise with guest goals or requests.
- Manage staff hours for payroll, assist with managing payroll submissions each pay period.
- Manage requests for guided inbounds pre-public skiing requests from marketing and other departments by staffing them or by guiding them personally.
- Make sure guides and instructors understand the expectations of their decision-making and have what they need so their day runs smoothly.
- Coordinate breakfasts for catskiing and lunches for backcountry tours at in-house food and beverage locations.
- Participate in inventory management of bottled water, snacks and medical equipment for catskiing operations.
- Guiding for catskiing operation, snowshoe tours or backcountry tours as needed.
- Participation in UTA rideshare program.
WHAT YOU NEED TO GET THE JOB DONE- PRO 1 certification.
- AMGA certifications, or applicants on the AMGA track preferred.
- Current first responder certification, OEC or WFR minimum.
- Minimum 7 years' experience managing avalanche terrain as a backcountry ski/snowboard guide, or as a ski patroller regularly running mitigation routes.
- AIARE avalanche education certifications, instructor or course leader, preferred.
- Previous experience managing peers in a high stress environment.
- Solutions-oriented positive attitude for making the most out of changing conditions and situations.
- Must be at least 21 years of age.
WORK SCHEDULE- Must be able to work any day of the week, weekends, and holidays.
- Work shifts will be 10 hours long, starting at 6:45 am each day.
- Season is typically Mid-November to Mid-April.
WORKING CONDITIONS- Must be prepared to stay overnight, if necessary, on occasional times of road closures.
- May experience unusual stress from continual work with public, winter conditions and commuting to/from Snowbird.
- Must be able to lift 30 pounds.
- Must be able to stand for long periods of time.
- At times, work will be outdoors and require exposure to cold and other extreme weather conditions.
WHY WORK HERE- Ski pass and comp ticket benefits.
- Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees.
- Available medical, dental, vision and accident insurance - benefits are available based on position and are subject to change.
- 401k.
- Discounts with Powdr partners.
- Free transportation to work: UTA Bus and Rideshare Vans, Canyon Transportation vans and Employee Blue Shuttles.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.birdjobsSnowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief. Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.If you are passionate about the outdoors, check out our open positions and apply online today!