Operations Support Specialist
: Job Details :

We are seeking a dedicated and detail-oriented Operations Support Specialist to join our clients expanding team in Greenfield, NH. In this essential role, you will support their valued customers and uphold the high standards they've come to rely on. The ideal candidate will strengthen our reputation for quality, reliability, and consistently exceeding expectations.

LOCATION: Greenfield, NH (on-site)

SALARY: $21.00/hourly

SCHEDULE: 8:00AM - 5:00PM (Monday - Friday)

TYPE: Full-time

WHAT YOU'LL DO:

• Answer phones, record, and relay messages accurately.
• Generate and enter weekly KPI reports into our system.
• Organize and coordinate company meetings.
• Reconcile weekly shipping invoicing.
• File vendor bills and customer invoices promptly.
• Provide administrative support to management as needed.
• Monitor purchase office supplies as needed.
• Process credit reference requests for customers applying for payment terms.
• Support our outside and inside sales by entering data into lead generation software
• Assist with inventory management as requested.

WHAT YOU'LL NEED:

• Proficient in handling phone calls, recording messages accurately.
• Strong customer service skills.
• Highly organized to handle multiple administrative tasks.
• Excellent attention to detail.
• Great time management skills to complete recurring weekly reports, reconcile invoices on time, and assist with other support tasks.
• Familiarity with basic computer software, Microsoft suites (Word & Excel, Outlook, etc.).
• Reliable and punctual

WHY JOIN OUR TEAM:

• Work in a supportive, family-oriented environment.
• Be part of an outstanding team that values collaboration and growth.

Desired Skills and ExperienceIn this essential role, you will support our valued customers and uphold the high standards they've come to rely onThe ideal candidate will strengthen our reputation for quality, reliability, and consistently exceeding expectationsAnswer phones, record, and relay messages accuratelyGenerate and enter weekly KPI reports into our systemOrganize and coordinate company meetingsReconcile weekly shipping invoicingFile vendor bills and customer invoices promptlyProvide administrative support to management as neededMonitor purchase office supplies as neededProcess credit reference requests for customers applying for payment termsSupport our outside and inside sales by entering data into lead generation softwareAssist with inventory management as requested

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.