Location: Salem,OR, USA
Initial Posting Date:
12/30/2024
Application Deadline:
01/08/2025
Agency:
Department of Human Services
Salary Range:
$3,477 - $4,755
Position Type:
Employee
Position Title:
OPI/OPAR Business Continuity Support, Administrative Specialist 1
Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
* Note: this position will receive a Cost-of-Living Adjustment (COLA) increase of 6.55% which is not reflected in the salary listed in this posting. The effective date of the increase is January 1, 2025 for February 1, 2025 paychecks.
Opportunity Awaits! We're in search of leaders committed to promoting and fostering a diverse and qualified workforce where individuals feel welcome, appreciated, and valued for all they bring to the organization. If you are skilled administrative specialist that has experience coordinating administrative tasks in support of an agency program or operation and experience performing a variety of clerical functions at a technical then you are who we are looking for. Consider taking on a key role in our team as the (OPI/OPAR Business Continuity Support, Administrative Specialist 1, Office of Program Integrity (OPI)/Central Operations) for the Oregon Department of Human Services (ODHS).
About the Office of Program Integrity (OPI), The mission of the Office of Program Integrity (OPI) is to support all ODHS programs in measuring and promoting compliance with state and federal laws and rules by assisting with improving program accuracy through high quality and timely review services and information sharing. OPI strives to increase the quality and accuracy of ODHS programs by clearly communicating OPI findings with ODHS, providing the information necessary for ODHS to improve the timeliness and accuracy of benefits for Oregonians. OPI values integrity, stewardship, responsibility, respect, professionalism, innovation, and service equity.
Summary of Duties
This position is part of ODHS Central Operations. The purpose of this position is to provide administrative support to the Office of Program Integrity (OPI) and the Office of Payment Accuracy and Recovery (OPAR).?????
As a Business Continuity Support Administrative Specialist, you will:
* Process and screen incoming injury and non-injury forms to ensure accuracy.
* Receives, compiles, and creates new cases in database.
* Images paper and electronic documents into the unit's case tracking system ICM.
* Reviews various lien payments to identify recoveries by client and program and maintains necessary activity records and other reports that identify PIL recovery activity.
* Prepares monthly report that identifies performance measures for the unit.
* This position is the backup support specialist for your counterpart.
* Process incoming and outgoing mail, including processing and dispositioning recovery checks receipted in the unit.
* Updating badge access, creating, and printing building access badges, removing building access for previous employees and deactivating badge access for lost badges and printing replacement badges.
* Works with facilities to assure maintenance repairs have been completed.
* Assist the Home and Community Based Services (HCBS) review team with scheduling in-person appointments with clients, caregivers, and/or authorized representatives.
* Assist with printing interview packets for scheduled appointments and handouts for agency training.
Minimum Qualifications
* Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data; OR
* An associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data; OR
* An equivalent combination of education and experience.
Essential Attributes
We are looking for candidates with:
* Experience communicating professionally and respectfully in all formats including in-person, over the phone, written, and online.
* Ability to produce work that is free of errors, verify information and double-check your work before finalizing tasks.
* Experience adapting to changing environments and priorities.
* Experience taking initiative and offering support to others.
* Experience using time management, organization, and prioritization skills to meet deadlines.
Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. Failure to submit the cover letter will result in disqualification of your application.
Working Conditions
* This position is full time in office and is not eligible for remote or hybrid work.
* Workstation is in an area which can be noisy, have frequent interruptions, temperature variations, and is occasionally shared with other administrative staff.
* Interactions with multiple units providing information in person, by email, telephone or virtually.
* Occasionally interactions with disagreeable or hostile persons via phone.
Background Checks and Requirements
* If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
* The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
* ODHS Employee Resource Group communities that promote shared learning.
* Annual salary increases (until you reach the top of the listed salary range).
* Possible eligibility for the Public Service Loan Forgiveness Program.
* Amazing benefits package.
* Cost of Living Adjustments.
Employment Preference
Veterans' preference:
* Veterans' preference information.
* How to submit your Veteran documents for preference. Please do not attach your Veterans' preference documentation in the Resume/CV field of your application.
General Information
* This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
* This recruitment may be used to fill future vacancies in the same classification.
Contact Information
* The recruiter for this position is Nora Leyva Esquivel. If you contact the recruiter, please include the job requisition number: REQ-171882.
* Email: ...@odhs.oregon.gov
* We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.