Location: Austin,TX, USA
DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what's to come. Check out more information about Prime Air on the About Amazon blog ( If you are seeking an environment at cutting edge of technology where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is seeking an enthusiastic, highly skilled, data-driven and motivated experienced Operations Integration Specialist to drive scale and standardization at our expanding network. Operations Integration is a function responsible for the ideation and integration of operator tools, performance initiatives, & network scaling mechanisms of the Prime Air drone delivery network. The team is focused on providing solutions that positively impact daily execution and shape the forward looking vision of the network.This is a highly collaborative role where you will work to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. You will be creating effective communication plans to provide visibility to all impacted teams to enable overall process alignment. You will be the first hand resource for site leads, regional managers, product, engineering, and program teams. As a firsthand contact for sites regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. Set up actions plans and execute them to drive current performance to benchmark rates. You will help sites in developing effective labor planning strategies, metrics, and supporting tooling.Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf.Key job responsibilities• Develop operational business requirements to enable innovation, support user acceptance testing, conduct pilots, and deploy new process, hardware, and software solutions across the network.• Communicate network changes, programs and events that will impact future short, medium and long-term sort and delivery operations to various stakeholders.• Define and drive adoption of standard work into the daily routines and habits of operations and support staff.• Contribute to deployment of Process Standard implementations and upgrades within drove delivery sites with site leadership and key stakeholders• Ensure site management understands benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boosts.• Compile and manage day-to-day requests from Operation stakeholders.• Run meetings with partner teams to track progress, implement new initiatives, and improve existing programs.• Provide analysis and insights to senior leadership in order to influence and support tactical and strategic business decisions in an increasing diversity of areas.• Improve and optimize workflows for maintenance teams.Basic Qualifications2+ years of project or program managementBachelor's degree in Business, Operations, Logistics or related field of study, or equivalent experienceExperience using data and metrics to determine and drive improvementsExperience owning program strategy, end to end delivery, and communicating results to senior leadershipE-Commerce/ Retail experience including demand planning, supply planning, sourcing, buying, forecasting.Intermediate data analysis skills and an expert in using supporting tools e.g. MS Excel, SQL.Strong attention to detail with a proven ability to effectively manage multiple projects and priorities in an ambiguous, fast-paced/deadline-driven environment.Excellent written and verbal communication skills.Preferred QualificationsMBA, MSc or MEng (Logistics, Supply Chain, Engineering, Mathematics or equivalent).Certified Black Belt or Green Belt.Advanced data analysis skills (e.g. SQL)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,900/year in our lowest geographic market up to $126,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.