Location: Tallahassee,FL, USA
OPS SENIOR CLERK - 64937264
Date: Dec 4, 2024
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ( .
Requisition No: 842388
Agency: Department of Health
Working Title: OPS SENIOR CLERK - 64937264
Pay Plan: Temp
Position Number: 64937264
Salary: $18.00
Posting Closing Date: 12/16/2024
Total Compensation Estimator Tool (
Open Competitive
Your Specific Responsibilities:
Description: The Senior Clerk is an independent position that performs a variety of front desk activities requiring knowledge and skills in interviewing clients, eligibility, preparing client information. Following a planned orientation to a generalized community to a dental health program, work is performed in all settings of the Leon County Health Department. The Senior Clerk performs a variety of activities requiring knowledge and skills in interviewing clients and ascertaining eligibility, preparing all client information and dental forms necessary for recording of clinic findings, filing, and retrieving information as necessary. The senior clerk is the first contact for all persons requesting information or services provided by Leon County Health Department. Greets clients and interviews then to ascertain needs. Ensures completion of client information. Determines services needed, Responsible for verifying insurance and Inputs eligibility information into computers to create patient chart. Answers multi line phone system, Responsible for checking in patients. Able to multitask and works well independently.
Responsibilities:Includes the following. Other duties may be assigned.
+ Greets clients and obtains necessary information from clients to establish eligibility for our dental clinic. Accurately enters information into the HMS system. Uses a variety of computer programs such as Eagle soft, Practice Mojo, Dental Symphony and FLMMIS which is used to assist in obtaining insurance information.
+ Works with all front desk staff to answer phones and make appointments in a timely manner.
+ Responsible for completing and sending out broken appointment letters to patients.
+ Responsible for adjusting patient schedule as needed due to staff changes or call outs.
+ Maintains a neat, organized clerical workspace.
+ Reads emails daily to ensure dental clinic communication is received.
+ Responds to public records request for information. By copy, email or in person following Federal and State rules on confidentiality.
+ Participate in in-service and staff development programs related to job performance. Attends staff meetings and other related in-services to keep current on pertinent rules, regulations, and procedures.
+ Participates in DOH activities.
+ Performs other related duties as required by the supervisor.
Required Knowledge, Skills, and Abilities:
Knowledge of principles and practices used to perform procedures. Ability to understand verbal and written instructions. Ability to communicates effectively and to maintain effective working relationships.
Qualifications:
1 or more years of dental experience preferred.
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Work Location
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:
+ State of Florida 401(a) FICA Alternative Plan (mandatory)
+ Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
+ Workers' Compensation (mandatory, if needed)
+ Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
+ Deferred Compensation (voluntary)
+ Employee Assistance Program (voluntary)
+ And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-###-####). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32312
Nearest Major Market:Tallahassee