EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
Job Title: Optometric Technician Company: Clarkson EyecareLocation: Kirkwood, MO
Training Provided – No medical/eyecare experience required!
Pay: $15 plus bonus and commissions
Benefits:
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- Paid Time Off and Paid Holidays
- Competitive Base Pay + Bonus
- Optical Education Reimbursement
Hours:
- Our offices are open Monday-Friday 8am-7pm, Saturday 8am-2pm
- You will not work all of these hours, but you must have open availability to work any shift within these hours
- You may have to work a little earlier/later as needed
Requirements:
- High School Diploma or GED Equivalent
- Favorable result on Background Check
- Strong customer service skills
- Excitement to learn and grow
Essential Functions:
- Assist the doctor in preliminary testing
- Verify medical and vision insurances
- Effectively communicate with patients, doctors, and managers
- Answer inquiries through phone, email, and in-person requests
FORMAL JOB DESCRIPTION:
SECTION 1: Job Summary
An Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.
SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)
- Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Comply with all company policies and procedures including HIPAA
- Practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule
- Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
- Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
- Clean all examination equipment including tonometer tip
- Set phoropter to patient RX or re-set to plano (per doctor's request)
- Ability to interact with all levels of employees in a courteous, professional manner at all time
- General office duties and cleaning to be assigned by manager
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule
- Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
- Performs other duties that may be necessary or in the best interest of the organization.
SECTION 3: Patient Population Served
- Team members will work with patients of all ages, races, and genders.
SECTION 4: Education, Licensure & Certification Requirements
- High school diploma or GED required.
- Associates or Bachelor's degree in Business Administration or Healthcare Management preferred.
SECTION 5: Experience Requirements
- Previous medical office experience preferred; previous optometric experience strongly preferred.
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Favorable result on background check as required by state
- Must be able to provide proof of identity and right to work in the United States
SECTION 6: Knowledge, Skills and Abilities Requirements
- Professional in appearance and actions
- Logical and Critical thinking skills
- Customer-focused with excellent written, listening and verbal communication skills
- Enjoys learning new technologies and systems
- Detail oriented, professional attitude, reliable
- Favorable result on Background check
- Exhibits a positive attitude and is flexible in accepting work assignments and priorities
- Meets attendance and tardiness expectations
- Management and organizational skills to support the leadership of this function
- Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
- Interpersonal skills to support customer service, functional, and team mate support need