New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.We are looking for team members to contribute to and deliver our mission: To deliver and support technology solutions that securely connect people, places, and information. New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions.New Era Technology provides a team-oriented culture, a positive environment filled with an incredible staff, and a genuine passion for providing the best service to our customers worldwide. We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field.We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.We currently have a need for an Oracle Applications Support Specialist supporting a Global Network Infrastructure environment. The ideal candidate will have Oracle GoldenGate experience. Global Financial Services, Healthcare or Pharmaceutical experience is strongly preferred.Responsibilities:
- Provide technical and functional support for Oracle applications, including troubleshooting and resolving complex issues
- Manage and optimize Oracle GoldenGate implementations for real-time data replication and integration
- Monitor system performance and ensure smooth operation of Oracle applications
- Collaborate with cross-functional teams to implement system updates and enhancements
- Develop and maintain documentation for Oracle applications and GoldenGate configurations
- Participate in on-call rotation for critical support issues
Skills required:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of experience supporting Oracle applications in an enterprise environment
- Proven experience with Oracle GoldenGate for data replication and integration
- Strong knowledge of Oracle E-Business Suite, Oracle Database, and PL/SQL
- Familiarity with Unix/Linux operating systems and shell scripting
- Experience with ITIL processes and best practices
- Excellent problem-solving skills and ability to work under pressure
- Strong communication and teamwork skills
Preferred Skills:
- Oracle certifications (e.g., Oracle Certified Professional)
- Experience with Oracle Cloud applications
- Knowledge of database performance tuning and optimization
- Familiarity with Oracle Fusion Middleware products
Physical Demands:
- Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
- Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
- Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.