Job Description The Applications Analyst is responsible for utilizing established analytical and research skills in the planning, organizing, and conducting of a Business Needs Assessment, most commonly referred to as Business Requirements, for the development of systems capabilities that are cost effective, creative, and that meet user's needs. This role may engage in the solutions of moderately complex challenges and may recommend and implement system configurations to accomplish moderately complex project goals. The Applications Analyst plays a durable role throughout the Development Lifecycle that includes gathering and documenting business requirements, creating use case scenarios, modeling business process, and participating in the overall planning that will ensure the system delivered meets the needs of the business. Responsibilities
- Independently, assists the business in building upon the project definition, description and vision document, which may include scope, risk, and identification of stakeholders with frequent oversight.
- Plans, coordinates, and creates written documentation that clearly describes the needs of the business, which may include Business Requirements, Business Use Cases, Process Models, Business Needs Analysis, or Conceptual Design Documents.
- Gathers requirements, researches and analyzes existing and proposed solutions in the development, modification, or enhancement of programs or systems.
- Engages in dependency analysis, functional design, workflow analysis, use case analysis, data and process modeling, and has a clear understanding of the current and future business rules.
- Participates in the testing discipline by partnering with the Test Lead to support test planning, incident research and analysis, test strategy, QA and user acceptance testing functions, as needed.
- With occasional support from senior team members, participates in all aspects of the requirements discipline, including estimating, feasibility analysis, meeting facilitation, management and executive reporting, change request management, issue tracking, process improvements, and project planning.
- Provides support as needed throughout the project lifecycle, participating directly in issue resolution, break and hot fix support, and triage in the identification and resolution of all project incidents, documentation maintenance and traceability as related to the requirements discipline.
- Maintenance and support of all existing financial processes in Oracle Cloud applications.
- Ability to analyze, understand, and troubleshoot issues within the cloud applications, reporting tools, and interface systems.
- Design and develop new solutions and enhancements to existing financial system and process by leading projects or releases specific to Oracle Finance.
- Coordinate and work with business partners, guide them on best practices, develop and design business capabilities and contribute to the quarterly Oracle patch rollouts.
- Develop system, regression, performance, test plans, scripts, and coordinate user acceptance testing.
- Lead conversations and facilitate discussion with technical resources to translate functional business requirements into technology solutions and ensure successful delivery.
- Analyze issues reported by users and provide the solution or code fix in all financial areas.
- Write queries or custom reports as needed to analyze data issues, provide ad-hoc reports, or solve system issues.
- Support month end close process and ensure the closing is completed within the timelines.
Qualifications
- Bachelor's degree
- Experience in business analysis in a technical environment, supporting multiple small to large teams of business and IT staff.
- Overall, 1-3 years' experience in Oracle Cloud Financials.
- Experience in 2-3 end to end implementation projects.
- Experience in OTBI, BI and FRS reporting tools.
- Experience in design and troubleshooting the approval workflow process.
- Experience in Advanced Collections process and strategies.
- Experience in process areas of Procure to Pay, Order to Cash and Record to Report.
- Exposure to OIC (Integration cloud), ATP and PaaS is an added advantage.
- Excellent communication, presentation, team and interpersonal skills.
- Strong critical thinking and abstract reasoning.
- Seeks out best practice to develop techniques for excellent problem solving.
- Multi-tasking abilities with project management skills.
- Data interpretation skills to form actionable suggestions to support business requirements.
- Ability to understand stakeholder needs and demonstrates creative thinking to provide solutions and recommend system and process enhancements.
- Strong decision-making skills and process management to ensure stakeholders understand all the conditions, environment, and measures in which the decision will be made.
- Ability to perform evaluation of historical trends to provide predictive insights.
- Offer solutions to resolve risks, conflicts, and assumptions.
- Ability to summarize requirements and connect requirements to business goals while anticipating system impact.
- Strong research skills/ability to get an overview and dive into details independently with little to no direction.
Base Pay Information The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 20. $59,000 - $130,900 About Us Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-Hybrid About the Team At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building equitable programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. *Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee
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