Oracle Cloud Platform Manager
: Job Details :

ORACLE CLOUD PLATFORM MANAGER

Fort Worth, TX (Hybrid)

JOB ID: 23353

At Wimmer Solutions, we believe care creates community. We work smart; we have built a reputation for results-oriented, innovative, business and technology solutions that help companies execute on their strategic initiatives. We have fun; we love our work. We are positive, kind, and hungry to learn. We give big; we aim to make a real impact on the causes that affect the communities we serve and build strong relationships with the dedicated volunteers and nonprofit organizations working to address them.

We are all about people and community. Since 2002, we have offered technology staffing and managed services for the greater Seattle area and throughout the United States. We focus on getting to know our clients and candidates to create lasting partnerships and ensure success.

Our client is looking for a Oracle Cloud Platform Manager who will be responsible to ensure the delivery and orchestration of operational service activities for Company's Oracle ERP Cloud application landscape. Coordinates and mobilizes internal resources and external 3rd party services for the effective delivery and operational performance of the services/applications in scope ensuring continuous improvement and compliance with internal standards.

WHAT YOU GET TO DO

• Manages Oracle Cloud application operational activities in cooperation with IT and service providers. Operational activities include application patching and scheduled upgrade end to end readiness and execution and engaging and coordinating with other application teams to ensure minimal impacts to Oracle platforms.
• Communication of maintenance, planned and unplanned downtime is delivered a timely and streamlined manner.
• Is responsible to ensure optimal service availability and service performance of Oracle applications (Fusion Cloud, OIC and Oracle EBS WMS
• Is accountable for platform maintenance and upgrades and ensuring standard change management processes are followed.
• Is responsible for incident management and ensuring restoration of services within agreed SLA, business impact analysis and prioritization working with IT teams and service providers
• Supports major incidents and critical situation resolution and is accountable for finding root causes of incidents in collaboration with the responsible 3rd party supplier (define workarounds, known errors and root cause analysis)
• Defines the level and type of monitoring, ensuring that all customer interactions are under control and correct support is provided in close collaboration with IT and business users.
• Is accountable for the fulfillment of service requests within the agreed SLAs and collaborating with IT Managers (Service Owners) to define/evolve the Service Catalog.

WHAT YOU BRING

• Bachelors Degree in IT or Business or similar
• Five (5) or more years of professional experience in a similar position, across multi functions and business processes including Finance and Supply Chain functions
• 2 -3 years IT Service Management experience in a Cloud ERP setting
• Experience in a fast-paced environment, commitment to execution in a rapidly changing and evolving global environment
• Strong written and verbal communication skills
• Ability to communicate with and influence senior leaders, as well as ability to establish new relationships quickly
• Strong time and work management capabilities, prioritize key business peaks
• Collaborative, yet able to operate independently; self-motivated/driven yet able to lead and influence in a matrixed environment
• Experience in managing and leading diverse and virtual teams (not as a line manager)

COMPENSATION AND BENEFITS

Hourly contract rate range of $60.00 to $70.00 based on experience and qualifications, as well as geographical market and business considerations.

More About Wimmer Solutions

Wimmer Solutions is proud to be an equal-opportunity employer. All applicants will be considered for employment regardless of race, color, religion or belief, age, gender identity, sexual orientation, national origin, parental status, veteran, or disability status. Wimmer Solutions is committed to achieving a diverse employee network through all aspects of the hiring process and we welcome all applicants.

If you are passionate about what you do and want to join a diverse team dedicated to diversity, equity, and inclusion in the workplace, we would love to hear from you. Get the job you have always wanted. You will join a broad team of professionals who are energized about their careers as well as their community. For more career opportunities or to refer a friend, please visit and talk to a recruiter today.