About our Family of Companies/Brands Rubies is a member company of Ad Populum, LLC. Ad Populum's growing portfolio of brands currently includes the National Entertainment Collectibles Association (NECA), Wizkids, Kidrobot, Rubies Costumes, Graceland, Enesco, Exkaliber and more. Ad Populum serves to align corporate strategy across all subsidiary operating companies, grow each through shared economies of scale, and find and foster new opportunities for all the entities across different market segments. Across their roster of brands, Ad Populum is #1 in manufacturing pop culture goods and experiences, targeting everyone from Boomers to Gen Z. Rubies II LLC is the world's largest designer, manufacturer and distributor of Halloween costumes and accessories. We offer a vast selection of products that extends well beyond Halloween, helping people around the world celebrate holidays and special occasions from Easter to Mardi Gras, St. Patrick's Day to Christmas, New Year's Eve to bachelorette parties and everything in between. With costumes and accessories from the hottest licensed properties and our stellar in-house design team, we offer something for everyone in the family... even your pets! With our finger on the pulse of pop culture, our license portfolio includes collections from movies and TV Shows like Beetlejuice, Batman, Wizard of Oz, Game of Thrones, Five Nights at Freddy's, Jurassic World, Baby Shark and Star Trek, and iconic characters like Superman, Wednesday Addams, Chucky, Wonder Woman, Garfield, Sonic the Hedgehog, Teenage Mutant Ninja Turtles, and many more. Job Overview As an Order Entry Clerk, you'll be reporting to the Head of Independent Sales Accounts. You will play a crucial role in ensuring the accurate and efficient processing of orders and data for Rubies. You will be responsible for entering customer orders, verifying information accuracy, and assisting in maintaining organized and up-to-date records. Job Responsibilities
- Accurately enter customer orders and related data into the company's database or order management system.
- Review and verify the completeness and accuracy of order information, including product details, pricing, shipping addresses, and payment information.
- Communicate with customers and internal teams to clarify and resolve any order-related discrepancies or issues.
- Maintain organized electronic and physical records of orders, invoices, and other relevant documents.
- Assist in processing returns, exchanges, and refunds as needed.
- Collaborate with colleagues to ensure seamless order processing and efficient workflow.
- Provide timely updates on order status and resolve any order-related inquiries from customers or team members.
- Contribute to process improvement initiatives by identifying and suggesting enhancements to streamline order entry procedures.
- Maintain a high level of data accuracy and confidentiality in all tasks.
- Perform other administrative tasks as required by the team or supervisor.
- Create and maintain documentation related to EDI processes and procedures, including mapping specifications, data interchange agreements, and trading partner profiles.
Job Competencies
- Proven experience as a Data Entry or Order Entry Clerk, or a similar role.
- Proficiency in data entry and computer software, including Microsoft Office.
- Knowledge of Sage X3 is a plus.
- Strong attention to detail and accuracy in data entry.
- Excellent communication skills, both written and verbal.
- Ability to work independently and manage time effectively.
- Strong organizational skills with the ability to prioritize tasks and meet deadlines.
- Must be able to commute to the Westbury, NY office.
*Salary offer will be commensurate with the level of experience. * Only people who have applied online and have an appointment will be considered.