Location: Oak Park,MI, USA
Job Title: Order Entry Coordinator
Job Description
We are seeking a detail-oriented and mechanically inclined Order Entry Coordinator to act as the liaison between customers, suppliers, engineers, and outside sales. The role involves ordering necessary parts for customers' pumps, monitoring email inboxes, diagnosing issues, collaborating with internal teams for solutions, quoting, sending purchase orders, and ensuring resolutions are successful. Although email is the primary mode of communication, there will be instances requiring phone interactions to troubleshoot issues.
Responsibilities
+ Monitor email inbox and respond to customer inquiries.
+ Assist customers with diagnosing part issues.
+ Collaborate with internal teams to find solutions.
+ Order necessary parts for customers.
+ Prepare quotes and send purchase orders for orders.
+ Ensure that issues are resolved satisfactorily.
+ Communicate primarily via email, with occasional phone troubleshooting.
Essential Skills
+ Strong communication skills, both written and verbal.
+ Proficiency in Microsoft Office and Outlook.
+ Mechanically inclined with the ability to understand and diagnose issues.
+ Strong soft skills and good listening abilities.
+ Proven troubleshooting capabilities.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ...@astoncarter.com ( ...@astoncarter.com) for other accommodation options.