LHH is partnering with a leading manufacturing firm in Duluth, GA, to find a detail-oriented Order Entry Coordinator. This role is responsible for accurately processing customer orders across multiple channels, including fax, email, and mail, to ensure smooth order fulfillment and customer satisfaction.
Key Responsibilities:
- Accurately enter customer purchase orders, verifying part numbers, quantities, and shipping details.
- Review orders for correct pricing, product specifications, and delivery timelines, making necessary adjustments.
- Communicate order confirmations, including pricing and shipping details, via email or fax to customers.
- Prepare and generate order forms manually or digitally, calculating total costs for customer approval.
- Organize and maintain order records in a chronological filing system for easy retrieval.
- Route customer inquiries and order issues to the appropriate Customer Service Representatives.
- Compile and generate reports, including statistical data, for managerial review and decision-making.
Skills & Qualifications:
- Ability to thrive in a fast-paced, high-volume environment with exceptional attention to detail.
- Self-starter with the ability to work independently and take initiative.
- Strong written, verbal, and interpersonal communication skills.
- High energy, excellent organizational abilities, and proficiency in Microsoft Office Suite.
- Typing speed of 40+ words per minute.
- High school diploma or equivalent (GED) required.
- 2-3 years of experience in data entry, order processing, or a related field preferred.
- At least 1 year of experience in an office support or clerical role is a plus.
If you are highly organized, detail-oriented, and eager to contribute to a dynamic team, we encourage you to apply!