Location: Odessa,FL, USA
**Order Fulfillment Coordinator**
Florida - Tampa / Fanatics Brands Fanatics Brands / Salaried **Company Overview**
Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores, including the e-commerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events. At Fanatics, were a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.
**About the Team**
We are a passionate group of product developers, designers, artists, merchants and planners where art truly meets science. Fanatics Brands is proud to be the largest purveyor of long-term rights and partnerships for all major sports leagues and hundreds of colleges. We are first to market with premium apparel, headwear and hard goods along with official fan jerseys for the NHL, NBA and NFL. When the Super Bowl, Stanley Cup and World Series ends, we are the team running product to the players and delivering to fans around the globe. Our commitment to sports doesnt stop there - weve made strategic alliances with Blizzard Entertainment, Disney, Marvel, Lucas Film and Pixar to bring fans an unprecedented assortment. At its core, Fanatics Brands is all about speed and agility. We are built to always respond to the ever-changing sports world.
Process customer purchase orders through the entire lifecycle. Facilitates interaction between Retail Services, Sourcing and Sourcing Ops, Production Art and Licensing, Logistics, GTM, Sales Ops, Blanks Readiness, Production and Distribution. An Order Fulfillment Specialist will manage allocated accounts open order book to investigate and resolve order issues to achieve order excellence contributing to on time deliveries, proactivity against customer demand and reducing lead times. **Responsibilities**
+ Responsible for managing PO and Work Orders in accordance with on time expectations.
+ Communicate with appropriate cross functional partners regarding issues / resolution, for orders not meeting delivery dates.
+ Provide priority to sourcing ops, production, distribution based on ship dates in accordance with incoming POs, production WIP, and shipments at the distribution facilities.
+ Work with logistics to manage inbound receipts for priority levels and consolidation.
+ Stay current and knowledgeable with customer compliance documentation.
+ Proactively work with Production Art to prioritize art ready status.
+ Actively works to reduce the departments KPIs around On-Time Delivery, Fill Rates and Lead Times.
+ Performs miscellaneous job-related duties as assigned.
**Requirements**
+ High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.
+ Strong computer skills - especially Excel - and ability to learn new systems quickly
+ Ability to communicate effectively, both orally and in writing.
+ Knowledge of retail services standards and procedures.
+ Ability to process computer data and to format and generate reports.
+ Knowledge of procedures and documentation for the processing and placement of customer orders.
+ Ability to analyze and solve problems.
+ Ability to foster a cooperative work environment.
*Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.*
Ensure your Fanatics job offer is legitimate and dont fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at
Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics fair labor practices.
**NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS**: In connection with your application, we collect information that identifies, reasonably relates to or describes you (Personal Information). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.