Job Type Full-time Description Reports to: Shipping Supervisor Number of direct reports: None Travel: 0% Schedule: Onsite Internal stakeholders: Production team, Quality Control, and Engineering External stakeholders: Suppliers, Customers Summary: Dometic Marine's facility in Huntsville, AL specializes in mobile power solutions and manufactures engine ignition replacement parts, DC charging systems, and battery monitoring systems for boats. The Order Fulfillment Specialist for the Finished Goods area will support the management of finished goods inventory, as well as, the logistics and customer service functions within the department.
- will be responsible for receiving and entering customer orders and processing the order through the shipping and invoicing processes in an accurate and timely manner.
- will assist in picking product from the finished goods stockroom location.
- general responsibilities include verification of staged finished goods to pick lists, preparing and prioritizing product for shipment, communication of shortages to appropriate personnel, investigation of inventory count discrepancies and sorting or restocking as required.
- duties must be performed timely and accurately, in a safe manner that achieves department productivity, quality and cost targets, while maintaining good housekeeping using the principles of Lean Manufacturing 5S principles.
Main responsibilities:
- Communicate clearly with customers verbally (over the phone) and in written communication (email)
- Complete all stages of the order fulfillment process, including accurately receiving and entering sales orders, picking, checking, packing and shipping orders as required
- Replenish and maintain inventory, cleaning and straightening fulfillment center area, and assisting with other projects as needed
- Perform daily cycle counts and physical inventory
- Audit, investigate and record inventory discrepancies
- Responsible for the completeness and correctness of all orders filled and shipped
- Meet department KPI standards (productivity, quality, cost and pick time)
- Meet or exceed company standards for productivity
- Initiate action to prevent the occurrence of product, process or quality system nonconformance
- Identify and record any problems relating to the product, process or quality system
- Conduct operations in a manner that promotes safety
- Comply with OSHA and MSDS Standards
- Strive to develop and implement continuous improvement into all product, process or quality system
- Maintain a clean, neat and orderly work area using the principles of 5S
Requirements Qualifications and experience:
- High school diploma or general education degree (GED)
- Must be able to read and write English
- Must be able to communicate effectively both orally and in writing - possess good typing, spelling and grammar skills
- Ability to perform basic math skills and measurements
- Strong computer, analytical, problem solving, and communication skills
- MS Office Outlook and Excel experience required
- Experience with Intuitive MRP system a plus
- Experience in completing daily inventory cycle counts
- Proven ability to use scales to weigh count
- Experience operating forklift, hand jacks and any other applicable shipping department equipment
- Experience with principles of 5S a plus
- Must be reliable and on time to work each day
- Must be able to stand and walk about the warehouse throughout scheduled shift
- Must be able to lift 40 lbs. on a continual basis
- Ability to work full-time (40 hours per week)
Behavioral requirements:
- Strong written and verbal communication skills
- Exemplary standards of ethics, integrity, and accountability
- Detail oriented with strong organizational skills
- Must have the ability to work under pressure and meet deadlines
- Sense of urgency and self-motivation
- Able to work independently and in team environments
- Must be able to problem solve complex situations and be resourceful
Dometic overview: Dometic Group operates in the retail industry and manages the manufacturing, sales, and service of products for the outdoor market. The product range is broad and includes portable coolers, grills, air conditioning systems, tents, batteries, and solar energy solutions for mobile, outdoor lifestyles. The business is a global company and customers include retailers of outdoor products as well as consumers and manufacturers of vehicles and boats. The Dometic Group was founded in 2001 and is headquartered in Stockholm, Sweden. Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us! Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.