Location: Lynchburg,VA, USA
Job Title: Order Management SupportJob Code: 18504Job Location: Lynchburg, VAJob Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday offJob Description:The Customer Care Center Quotation Support role is responsible for providing support to our PSPC customers and Sales team by preparing quotes and pricing utilizing Product Configuration and Microsoft tools. They will be part of a team currently creating 2,500 quotes annually totaling $300m. The specialist will work closely with sales representatives and customers to ensure timely, accurate pricing information and compliant with company policies and procedures. The ideal candidate will have a strong background in sales support and customer service, excellent communication skills, and the ability to work in a fast-paced, deadline-driven environment.Essential Functions:Create and deliver accurate and timely quotations for sales and customers, ensuring all information is completeReview product compatibility to meet customer requirementsReview Contracts for pricing, terms & conditions along with specific customer pricingEnsure all quotes are compliant with company policies and proceduresAbility to prioritize tasks and manage daily workload while meeting required deadlinesSupports L3Harris 9/80 work schedule and a Central Time ZoneBe adaptable to changing work priorities and requirementsAbility to identify and resolve issues related to quotes and pricingQualifications:HS Diploma or equivalent with 6 years prior experience, 2 year post-secondary/AA Degree and 2 years prior experiencePreferred Additional Skills:Experience in a sales support or customer service roleGood communication and interpersonal skillsAbility to work independently and as part of a teamDetail-oriented with high level of accuracyProficient in Microsoft Office.#LI-OnsiteL3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.