Location: New York,NY, USA
ABOUT THE COMPANY
Creative Culinary Management Company (“CCMC”) is a hospitality company founded in 2020 by Jean-Georges Restaurant Holding Company. Based in New York City's Seaport in Lower Manhattan, CCMC is responsible for the management of a variety of acclaimed restaurants at the Seaport, each offering unique, world-class dining. CCMC's mission is to channel its team's extensive knowledge and passion for hospitality into the creation of memorable guest experiences—from family-friendly dining on the historic cobblestones to intimate waterfront restaurants on Pier 17, along with rooftop dining concepts featuring one-of-a-kind views of Lower Manhattan, and an extensive selection of globally-influenced drinking and dining establishments throughout the Tin Building by Jean-Georges—the a 53,000-square-foot culinary marketplace at Pier 17 on the former site of the Fulton Fish Market.
ABOUT THE OPPORTUNITY
The Tin Building by Jean-Georges is a sprawling food emporium located inside one of New York's most historic landmarks. The TIN Building features multiple unique venues: Several full-service restaurants, fast casual, and counter dining outlets as well as 10,000 sf of retail featuring private label products, grab and go, grocery and more. To support this significant operation the Marketplace features a large commissary kitchen and bakery, as well as an exhibition kitchen that will provide media opportunities.
The Howard Hughes Corporation, the nationally recognized real estate company overseeing the re-development of New York City's Seaport District, envisions the repositioning of the property as a magnet for attracting locals and visitors alike with a unique, year-round blend of entertainment, food, and retail offerings. The centerpiece of the Seaport District's renaissance is an entirely re-imagined historic TIN Building, featuring a one-of-a-kind Marketplace and entertainment venue operated by renowned chef Jean-Georges Vongerichten.
POSITION SUMMARYAs an Order Pickup Attendant, you'll be a part of E-Commerce department supporting customer pickup orders, taking new orders as well as providing support to in house shoppers. You will also be managing checkout for third party shoppers. ESSENTIAL JOB RESPONSIBILITIES• Assists customers with their pickup orders (pack, display, and handoff orders to customers) • Models and delivers outstanding customer service.• Maintains awareness of customer flows; responds promptly to customer needs and questions.• Act as cashier for third party order shoppers.• If need it, accurately take new orders, and input them into the system.• Demonstrates advanced product knowledge.• Works with Team Leader to resolve team concerns or issues.• Performs other duties as required or assigned KNOWLEDGE, EXPERIENCE AND SKILLS• 1+ year of experience in a high-volume restaurants or grocery stores with online orders• 1+ years of experience operating POS and cash handling• Excellent interpersonal and communication skills.• Basic computer skills• Customer service orientated and a strong passion for hospitality• Ability to multi-task and answer customer questions• High school diploma or equivalent preferredAvailability Requirements• Team Members receive their schedule up to 2 weeks in advance• Ability to work a flexible schedule including nights, weekends, and holidays as needed. PHYSICAL REQUIREMENTS:• Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards• Must be able to lift and carry up to 50 lbs.• Ability to stand for prolong periods of time. • Moving around on foot to accomplish tasks, particularly frequent movements from place to place within the work area and property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. • Climbing steps regularly. • Hand use: single grasping, fine manipulation, pushing and pulling.• Work requires the following motions: bending, twisting, squatting, and reaching.• Exposure to temperatures: 90 degrees Fahrenheit.The base pay range for this position is a range of $18 - $22 per hour. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. Creative Culinary Management Company is an equal opportunity employer. More detail about Tin Building by Jean Georges part of Creative Culinary Management Company, please visit