The Fulfillment Associate, Document Processing, works in a fast-paced team environment processing both digital and paper documents to meet our customer's requirements. As this is a critical role, the position will work in the office. Under direct supervision, assist internal/external customers and/or vendors with order fulfillment and problem resolution. Understand, demonstrate, and explain service offerings, procedures, processes, methodologies and delivery options as well as jurisdictional requirements to customers, team members and/or vendors. salary: $18 - $20 per hour shift: First work hours: 8 AM - 5 PM education: Bachelors Responsibilities
- Develop strong relationships with internal/external customers, vendors and jurisdictional agencies
- Perform searches, document retrieval, document preparation and execution, filings and/or recordings at all jurisdictional levels
- Assist internal/external customers and/or vendors with order fulfillment and problem resolution
- Understand, demonstrate, and explain offerings, procedures, processes, methodologies and delivery options as well as jurisdictional requirements to customers, team members and/or vendors
- Make well informed and timely decisions to meet client expectations and requirements
- Make recommendations on how to improve customer satisfaction, customer retention, efficiency, revenue growth, cost savings and financial results
- Challenge existing procedures and processes regarding the delivery of services, service offerings, and make recommendations to enhance and improve upon them with the objective of increasing team efficiencies and making overall improvements to customer and employee satisfaction
- Assist customers, team members and/or vendors with training on all products, jurisdictional requirements and company databases using a consultative approach
Skills
Order Processing Qualifications
Years of experience: 0 years Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ...@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.