Order Processing Specialist
: Job Details :

MERIT BRASS is currently hiring for an Order Processing Specialist! We are a family owned and operated business specializing in Pipe, Valve, Fittings and Press products for over 85 years! We recognize the importance of providing our associates with a work environment that is not only fun but driven to continuously improve. Objectives•Process error free customer purchase orders in a timely and efficient manner.•Achieve departmental goal by meeting or exceeding the order processing on time objective.•Achieve individual productivity goals (errors/month, orders/lines entry/hour).•Complete cross-training to accurately and effectively perform all sales support functions.•Uphold the Merit Brass corporate mission statement, acting with a sense of urgency and upholding the core values as published.•Maintain a professional, ethical and respectful attitude while exercising teamwork.Responsibilities•Ensure that customer orders are entered within the 4 hour entry goal.•Receives and processes MBWebXpress orders.•Completes customer purchase order process (including indents and flatbeds).•Works closely with the credit department, purchasing, and the Shipping Liaison to ensure prompt processing of customer purchase orders.•Participates in monthly sales support error review meetings to seek out root causes and their resolution.•Support the inside sales team through the entry of large customer quotations.•Input customer indent orders into the order processing & purchasing systems, as requested.•Assists in completing tasks/workload for sales support (e.g. MTRs, expediting, returns/non-conformances, etc) and other departments.•Participate in Merit's training program designed to enhance associate skills and achieve the hours per year goal.•Advocates the spirit of teamwork and personal accountability in the performance of other duties and responsibilities as requested by department supervisor.•Willingness and ability to work overtime when asked by a manager or supervisor.Requirements•High school graduate, G.E.D., or equivalent.•Ability to speak clearly and communicate in a writing style that is grammatically correct.•Ability to learn, retain and utilize extensive part number matrix.•Ability to quickly learn and operate computer software systems.•Strong organizational skills with the ability to multitask and effectively prioritize and manage workflow.•Accurate, focused and detail oriented.•Highly proficient in Excel, Word & Microsoft Outlook.•Dependable work habits, including punctuality, attendance and work ethic.•Ability to perform effectively under conditions of fluctuating workload.•Self-motivated and capable of managing a multi-task environment with deadlines & other requirements.•Ability to work effectively with customers and co-workers.•Willing and able to continuously improve yourself, others, and the operations in a fast paced, changing environment.•Capacity to work in a total quality management environment with continuous process improvement.•Perform other duties that may be assigned to support overall Merit Brass operations.All successful candidates will be subject to our Pre- Employment Screening Process which includes a Background Check, Education Verification, and Drug Screening. New hires are eligible for a $200.00 Signing Bonus.