The Children's Home of Kingston Job Title: ORR Assistant Program Director FLSA Status: Exempt Reports to: Program Director Reporting to This Position: Case Managers Position Summary:The Unaccompanied Alien Children Program referred by the Office of Refugee Resettlement (ORR), provides temporary residential care and other supportive services to Unaccompanied Alien Children (UAC) who are under legal custody of the Federal Government. In the basic shelter program, we provide therapeutic and educational services and other supports that youth need to achieve success through an array of strength-based and targeted interventions as well as link them with family members and/or other sponsors in the United States, so they are able to move forward with their lives and thrive. The Assistant Director will assist the Program Director in the supervision of Case Managers working within the New Horizons ORR (Office of Refugee Resettlement) program. The Assistant Director will audit the quality of the Case Management procedures, to ensure consistent and high quality services for all UC. The Assistant Program director is responsible for coordinated case management and Program aide's services, safe and timely release services, training new case managers and program aide.Duties/Responsibilities: In a manner consistent with CHK's Mission Statement and applicable laws and regulations,an employee in this position shall:
- Provide support to the Program Director of ORR
- Serve as the secondary liaison with ORR
- Supervising the work of the other case managers and program aide
- Train, supervise, and lead case managers
- Submit daily required reports
- Responsible for mental health and case management services for all UC
- Ensure all services provided to each UC is properly documented in each case file and UC Portal as for ORR policies
- Manage daily operations for case managers
- Coordinate training and supervision of case managers
- Respond to client emergencies within or outside work hours
- Coordinate initial intake requirements with Case Managers and other staff as needed
- Provide weekly supervision to each Case Manager
- Participate in weekly staffing meetings with Clinicians, Case Managers, Case Coordinator, FFS and other ORR staff
- Attend required training
- Read and develop a working understanding of the ORR Policies and all updates
as they are initiated.
- Capable and ready to perform duties in the Program Director's absence
- Perform other duties as requested by your immediate supervisor or the Chief Executive Officer
Required Skills/Abilities:
- Must meet ORR approval for hire
- Strong leader required - able to hold staff accountable
- Strong communication and organization skills required
- Bi-lingual: English-Spanish required. All agency documents/records are in English. Position requires Spanish speaking, writing, and reading proficiency
- Working knowledge of computer accounting system, spreadsheet, and word processing software (Excel and Word), knowledge of Connections helpful
- Possess a valid NYS Driver's License
- Ability to use sound judgment while following agency policies, practices and procedures
- Ability to handle confidential material in a responsible manner
- Ability to work well in a team setting with people from many cultures and backgrounds
- Ability to adjust to change as the program continues to develop an understanding of, and the ability to work with, persons from diverse cultures
Qualifications:
- Master's degree in relevant behavioral/social sciences field, plus 1-year supervisory experience preferred.
- Bachelor's degree in education, psychology, sociology, or other relevant behavioral science plus 5 years of progressive employment experience with a social services or childcare agency or organization
Physical Demands and Work Environment:The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
- Interaction with people and technology while standing or sitting for long periods of time
- Employees will also be regularly required to hear (with or without hearing devices), see (with or without corrective lenses) and speak.
- Employees will regularly be required to stand; walk; sit; use hands (or hands and arms) to carry, finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; crouch and kneel.
- While performing the duties associated with this position, an employee will be in an office setting; in a van or other vehicle; or, in the community at large (attending seminars, conducting training sessions).
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change with prior notice.OTHER REQUIREMENTS:All new hires are required to provide proof of vaccination prior to their start date. Employees who require accommodation for medical or religious reasons should notify Human Resources.
- Varicella: two doses of varicella vaccine (at least four weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from a healthcare provider verifying previous infection.
- MMR: two doses of MMR vaccine (at least four weeks apart) OR titers indicating immunity to all three diseases.
- Tdap: one Tdap dose.
- Influenza: one dose annually during flu season. Per the CDC, flu season is from October through May.
The Children's Home of Kingston is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, or gender identity.