Overview
Opportunity: Outlets Attendant/Cashier
Provide excellent service and prepare prompt food and beverage to guests while maximizing sales and guest satisfaction.
Essential Job Functions
- Provide excellent customer service and maintain a professional presence at the cashiers' station at all times
- Process financial /guest transactions in an accurate, efficiently, and timely manner
- Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc. in a prompt and professional manner.
- Follow food and beverage preparation and usage instructions to minimize waste.
- Up-sell menu items and specials to maximize food and beverage revenues. Work within policy to accommodate guests' special food and drink requests.
- Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines.
- Perform all pre-shift and post-shifts duties, side-work, and related paperwork.
- Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.
- Complete pre, running, and post shift side-work requirements
- Ability to multi – task with the needs of the business
- Know all pricing, promotions, and discounts that apply to pricing
- Knowledge of all amenities to properly transact and deliver to its completion
- Adheres to appearance, hygiene and uniform standards
- Responsible for opening, closing and running duties of cash handling policies and cash out process
- Adhere to all internal controls, policies, and procedures
- Attend all department and pre shifts meetings.
Position Requirements
- High School Diploma or GED. 1 year of cash handling, and food preparation experience.
- Must be able to communicate clearly with guests, customers, supervisor and fellow employees in English.
- Must be able to analyze routine data to make appropriate judgments regarding the process of the food & beverage department.
Work Environment and Context
- Must be able to work standing for long periods of time and be able to handle stressful conditions.
- Must be able to lift 50 lbs.
- May be required at times to work holidays and/or weekends
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.