Outpatient Access Rep II
: Job Details :

Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, e. Record task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff. - - JOB DUTIES AND RESPONSIBILITIES: - - 1. Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the cor...Patient Access, Outpatient, Patient, Processing, Ambulatory Care, Healthcare, Education, Information