Mt San Rafael Hospital
Location: Trinidad,CO, USA
Date: 2025-01-06T08:39:33Z
Job Description:
DescriptionResponsible for secretarial and clerical duties including efficient scheduling of outpatients, along with assisting with authorizations with insurance, referrals, and procedures to maintain quality and efficient patient flow. Greets patients in a professional manner, sets appointments for all aspects of department, gives patient proper prep instructions for procedure. Enters all necessary information in computer system and inform of patient arrival. Places calls to the appropriate party to ensure authorizations are completed in a timely matter. Participates in continuous quality improvement process. Answers phones in a polite and professional manner including all other duties as assigned.RequirementsMINIMUM QUALIFICATIONS: Must have excellent customer service skills. Ability to accept responsibility work independently, prioritize and accurately perform work responsibilities. Ability to demonstrate initiative to learn and develop in communication and interpersonal relationship skills.EDUCATIONAL EXPERIENCE:High School Diploma/ GEDPHYSICAL/MENTAL REQUIREMENTS:Continuous movement throughout the hospital Intermittent sitting, standing Intermittent bending, kneeling, and squattingAbility to lift up to 30% of your body weightAbility to read and understand EnglishAbility to communicate verbally and in writingAbility to interact with patients, families and staff in a professionalmanner in stressful situations.Ability to maintain matters of a confidential natureAbility to remain calm in crisis situations
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