Join an outstanding team that offers exciting job opportunities with the goal of providing the absolute best support to our customers. Here at DigiFlight we embrace integrity, innovative solutions, put our customers first and offer a highly competitive benefits package!Responsible for providing customer support, including coordinating and orchestrating customer relations, program meetings; Responsible for coordinating with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities.Required Skills:
- Active TS/SCI with Fullscope polygraph security clearance.
- Three (3) years experience in Computer Science, Computer Engineering, or a related discipline. One (1) year experience providing customer support, including coordinating and orchestrating customer relations, program meetings, and knowledge of query syntax, data flows, and traffic manipulation. Associate's degree in a technical or business discipline from an accredited college or university is required. Two (2) years of additional related experience may be substituted for an associate's degree.
- One (1) year combined experience in using word processing/desktop publishing, spreadsheets and graphic presentation programs.
- Knowledge of coordinating with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities is required. Understand query syntax, data flows, and traffic manipulation.
- Coordinate with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities.
- Provide customer support, including coordinating and orchestrating customer relations, program meetings.
- Design and implement strategy and communications campaigns to engage all levels of stakeholders
- Create marketing and educational materials to support the strategy and communications efforts
- Oversee community engagement to maximize engagement advocacy
- Effectively translate data findings into insights that can be easily understood by stakeholders
Our People DigiFlight attracts the most highly skilled workforce to protect some of our nation's most sensitive systems. Before joining the company, many DigiFlight professionals served our country in a civilian and/or military capacity. Our diverse team provides innovative solutions as they support critical clients in tackling tough challenges. Most importantly, our team is passionate about their work and making a difference.Our corporate culture promotes a healthy work/life balance.Our BenefitsDigiFlight's competitive benefits package allows employees to manage their personal and professional portfolios through a variety of features and programs. Our benefits include:
- Health, Dental, Vision, and Flexible Spending Account
- Paid Time Off (PTO)
- 11 paid holidays
- Tuition Education Assistance
- Professional Development
- 401(k) retirement plan
- Life insurance and short- and long-term disability insurance
- Employee Referral Program
- Marketing Incentive Plans
DigiFlight, Inc. (DFI) is an Affirmative Action, Equal Opportunity Employer. DFI offers a highly competitive, family-oriented benefits package.