Location: Bronx,NY, USA
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.RESPONSIBILITIES:Assist HOT/Living Room Assistant Program Director with coordinating intake/assessment and daily census reporting at the Living Room drop-in center.Supervise 3 Intake Specialists who are responsible for meeting with and conducting intake screening with any individuals seeking services at the Living Room drop-in center.Supervise 2 Homeless Outreach Team (HOT) Shift Supervisors who will manage the evening and overnight shifts respectively.Assess potential clients for eligibility for any of our adult homeless service programs.Assist with connecting street homeless clients to transitional placements.Assess and assign incoming referrals and ensure they are outreached in a timely manner.Engage and build rapport with chronically street homeless individuals in the Bronx.Driving agency vehicles for mobile outreach work and to transport clients.Maintain familiarity with social services and resources available within the agency and in the communityProvide referrals and direct assistance to support clients in accessing mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing.Document all interactions with or on behalf of clients; monitor and document in CARES.Perform additional duties as assigned.QUALIFICATIONS:Bachelor's degree or 5 years of homeless outreach/case management services required.Candidate must have a valid driver's license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points.Bilingual/multilingual preferred, but not required.Proficiency with computers, common office equipment, and basic typing skills.Strong interpersonal communicationPHYSICAL REQUIREMENTSAbility to use a computer for prolonged periodsAbility to occasionally lift and/or move up to 10 poundsAbility to stand, walk, or sit for long periods of timeAbility to bend and retrieve objects and/or documentsAbility to travel in the boroughs of New York City and its adjacent counties via public transportationAbility to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field workTB Test required within the first 120 days of employmentBronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact ...@bronxworks.org.