Overnight Lodge Coordinator
: Job Details :

What You Will Be DoingMaintain an environment of professionalismTo adhere to house rules, departmental policies, and safety standardsCommunicate clearly with guests and managementRespond to or channel any guest requests/complaints to the department or proper managerUse problem-solving skills to professionally handle any guest issue, question, or concernPerform other duties as assigned by managementHow You Will Do ItTo adhere to PCI compliance proceduresOperate the Front Desk system to make reservations, post payment and revenue transactions, perform assigned system functions, and check guests in and outProper distribution of guest keys and staff keysCompletes daily duties as outlined on Night Audit ChecklistAnswer telephone calls from internal and external guests/customers as well as inter-departmental calls.Compliance with communication protocols for telephone and emailClean guest suites thoroughly and timely to maintain the hotel's standardsKeeping carts and closets stocked, clean and free of trash Ensure that all room linen is cleaned and folded Maintaining chemical closets clean and stocked Protect employees, guests, and company property Enforce resort policies and proceduresPerform security guard role in the absence of an assigned guard; provide assistance to other security guards as necessaryPatrol and inspect assigned areas of the resort Keep unauthorized personnel out of restricted areas Rapidly respond to active alarms, medical calls, and other emergency situations Monitor all areas for safety hazards, including fire, theft, and vandalism Write detailed reports of damage, maintain incident logs, and complete security records using computer-aided records management system Work alongside law enforcement and other emergency service providers. What You Will NeedMust be at least 18 years oldFor safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English languageComputer experience including; proficiency in Microsoft Office (Word, Excel, Outlook)Knowledge of Opera software preferredPrior guest services experience requiredShould have an enthusiastic and service-oriented attitudeMust be able to perform tasks safely and adhere to company policyPossess or have the ability to obtain, and maintain, a New York State Security Guard License Successfully complete background pre-screening Ability to share all possible hotel and waterpark knowledge as trainedAbility to handle multiple tasks in a fast paced environmentPossess organizational skills and attention to detailMust be able to work weekends, holidays, and other shifts as necessaryMust be available to work overnight shift (11pm 7am)Must be able to work independently acting with integrity.Physical qualifications to stand and walk for extended periods of time; ability to stoop, bend, and reach throughout your shift. Able to carry, and balance heavy loads up to 50lbs Why work with us?Flexible scheduling work as little or as much as you wantPaid trainingDailyPay work today, get paid tomorrowAdvancement opportunitiesFree admission to ALL Six Flags parks, including White Water BayFree tickets for friends and familyDiscounts on passes, food, and merchandiseExclusive employee eventsFun rewards, benefits, and more!Pay Range: $20-$22/hr