Package Concierge
: Job Details :

OverviewA variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

If you love making people feel at home, you'll love working at Willow Bridge Property Company. Whether you're just starting your career or joining later in your journey, we're eager to help you find your perfect fit. Willow Bridge is a full-service residential property company with deep roots in the industry. Since our early days as Lincoln Property Company, we set the standard of excellence for multifamily operators and developers. Active in more than 75 markets in the U.S., Willow Bridge oversees over 180,000 apartment units and has $3B in owned assets under management.Willow Bridge is currently hiring for an experienced Package Concierge to provide professional services at all times and act as liaison between residents and property staff. We are looking for an entrepreneurial-minded person who enjoys building relationships with their team and with customers. Does that sound like you? Become part of the Willow Bridge family and grow your career path today.

Tuesday-Saturday 10 a.m.-7 p.m.

Responsibilities

Manage the package area

Accept and disburse resident packages

Follow up with residents

Provide miscellaneous services and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed.

Promote positive and proactive resident relations by working to make the living experience the highest quality.

Respond to complaints, follow-up on work orders, and handle general customer service needs of the property.

Qualifications

A high school education or equivalent is required. A college degree or equivalent is preferred.

Must be able to lift up to 75 lbs.

Proficient in math

Outgoing, friendly personality

Good organizational skills, follow-up and follow through

Understanding and experience with a wide range of property management/accounting software

Ability to handle multiple tasks at one time

Exceptional communication, customer service and people skills

Self-motivated; can work independently

Detail-oriented

Basic typing and computer skills including ability to find information on the Internet

Hotel, hospitality or other service experience a plus

This role MAY require a valid driver's license

Benefits

Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.

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