Job Description CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world's leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com. Job Summary: Responsible for product flow and management of orders through packaging, sorting and shipping operations to meet business unit metrics and Service Level goals. Assists the Operations Expeditor with tracking and investigating aging or problem orders. Assists Operations Coordinator with team training and management, staff placement and rotation based on daily production flow and targets. Responsibilities
- Performs routine preventative maintenance checks on equipment in accordance with Standard Operating Procedures (SOPs)
- Troubleshoots minor equipment problems in a timely manner to avoid production downtime.
- Works with operations leadership to prioritize and manage workflow, including analysis and direction of orders from MTO lines and Line Side Stock inventory
- Analyzes WIP levels daily to determine product flow through packaging, sorting and shipping operations
- Partners with Operations Coordinator to ensure proper staffing assignments in order to achieve daily shipping metrics and service levels
- Performs investigation and daily maintenance of orders on sorting machines utilizing database information
- Assists with the investigation of aging orders
- Responsible for rejecting, canceling, and restarting MTO orders as needed during the expediting process
- Identifies and escalates unresolved issues to maintenance, business systems or OPEX support promptly and provides updates to the leadership team as needed
- Communicates internally and externally to provide order status updates for expediting as needed
- Works closely with IT and Business Systems teams and submits IT tickets to resolve problem orders
- Operates packaging and sorting machinery
- Trains production operators on essential job functions and production equipment according to SOPs
- Performs startup and shutdown of machinery as needed
- Performs other duties as needed and assigned
Qualifications Knowledge, Skills and Abilities:
- Excellent attention to detail
- Baan, CVML, CVML-ES, LCSC, SVSC, MTO Toolbox and PMS, Microsoft Excel, Microsoft Word, and Outlook
- Exhibit strong communication skills both verbal and written
- Ability to utilize PC, Phone, Copier/Scanner, HMI interfaces
- Excellent understanding of and compliance with all SOP's, regulatory requirements, and cGMP's
- Follows appropriate safety and equipment maintenance procedures
- Knowledge of packaging and distribution equipment.
- Knowledge of product scrap and defect issues
- Thorough understanding of or the ability to quickly learn packaging equipment
- Ability to understand and perform basic mathematical functions
- Must have basic computer skills needed to operate Packaging software
- Ability and dexterity to utilize various hand tools for minor maintenance on equipment and product packaging
- Sound knowledge of applicable business systems and operations
- Demonstrates the ability to lead a team
- Must have a working knowledge of collation, packaging and sorting equipment
- Ability to perform minor troubleshooting and equipment adjustments
Work Environment:
- Works scheduled holidays and overtime in order to maintain service levels for customers
- Time spent performing the following activities:
- Standing >75%
- Sitting >75%
- Walking >75%
- Bending 75%
- Hand/eye coordination >75%
- Finger/wrist dexterity >75%
- Grasping/pinching >75%
- Lifting up to 25 lbs.