Join a Tech Company Making a Difference in HealthcareAt Sectra, we are proud to be a market leader in medical IT and secure communications. Our solutions empower healthcare providers to deliver optimized patient-centered care and protect some of the world's most sensitive information. Our scalable and innovative enterprise imaging platforms allow healthcare organizations to expand across various specialties, while our secure communication systems provide unparalleled data protection. Together, we enable our customers to fulfill their critical missions and positively impact patient outcomes globally.About the RoleWe are seeking a passionate Systems Engineer to join our dynamic Customer Operations department, contributing as a key player in our deployment team. This role is integral to delivering Sectra's state-of-the-art solutions to healthcare institutions, ensuring successful implementation and integration of our systems. The ideal candidate will thrive in a collaborative environment, working closely with senior system engineers, project managers, application specialists, and integration engineers to support our customers' needs.Key ResponsibilitiesAs a Systems Engineer, you will:
- Deploy, install, and configure cloud-based solutions as part of Sectra's Enterprise Imaging software
- Collaborate with project managers and healthcare IT departments to deliver high-quality implementations
- Perform advanced system configuration and testing for deployments, upgrades, and migration projects
- Support integration between Sectra products and third-party systems (e.g., HIS/RIS, EHR)
- Provide technical training and mentorship for end users and colleagues
- Develop and maintain technical documentation and project plans
- Troubleshoot complex issues and identify innovative solutions to meet customer expectations
- Continuously expand your knowledge in virtual server environments, relational databases, cloud solutions, and interoperability frameworks
- Support customers across all U.S. time zones
What You Need to SucceedBasic Qualifications:
- Bachelor's degree in Computer Science, Engineering, or related field
- 3+ years of experience in a technical role, preferably within an IT, software deployment, or systems engineering environment
- Proficiency with Windows Server platforms and MS SQL Server
- Familiarity with networking concepts, virtualization, and system architecture
- Hands-on experience with Windows Failover Clustering
- Strong problem-solving and analytical skills with a customer-centric approach
- Ability to work independently, manage multiple priorities, and be a self-starter
- Excellent communication skills and a passion for learning new technologies
- Ability to support customers across various time zones
- Willingness to travel occasionally (