Advertisement Closes10/24/2024 (8:00 PM EDT)24-06272Park Desk Clerk SupervisorPay Grade11Salary$16.16 - $24.24 Hourly Employment TypeEXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WKClick here for more details on state employment.Hiring AgencyTourism, Arts, & Heritage Cabinet | Kentucky Department of ParksLocation2135 Natural Bridge RoadSlade, KY 40376 USADescriptionCome for a job. Stay for a Career. Make a difference for a lifetime! If you are interested in a challengingyet rewarding career, where you can work in a positive work-family environment and be part of a fun-lovingteam, we would love to review your application for Park Desk Clerk Supervisor. We are currently seeking afull-time Park Desk Clerk Supervisor to work in the front desk division at Natural Bridge State Resort Park.Natural Bridge State Resort Park is located next to the Red River Gorge National Geological area in Slade,Kentucky. Named after the 78-foot long and 65 feet high Sandstone Arche located on the park, Natural BridgeState Resort Park offers over 20 miles of scenic hiking trails for visitors of all ages. Working forKentucky State Parks allows you the freedom and responsibility for taking care of Kentucky's greatestlandscapes.Primary duties of the Park Desk Clerk Supervisor Position include, but are not limited to the following:
- Supervise and train front desk personnel in the duties of the operation of a park front desk.
- Assign duties and work schedules of the front desk team.
- Maintain public relations with guests and employees.
- Work with other department heads to ensure facility is presentable to guests.
- Greet guests in a courteous and professional manner
- Receive, confirm, and cancel reservations of guests over the phone and in-person
- Post charges and payments to guest accounts
- Check guests in and out in a friendly, efficient, and courteous manner
- Answer guest's inquiries on the phone and in person
The Kentucky Department of Parks offers an outstanding compensation and benefits package for full-timeemployees. Compensation and Benefits:
- Paid time off (sick and vacation) plus paid holidays
- Overtime and compensatory time
- Affordable health insurance with optional Health Reimbursement Account
- Life insurance
- Retirement
- Wellness incentives program
- Training and career development opportunities; paid continuing education
- Optional Deferred Compensation program (401K)
- Employee discounts on electronics; health and wellness; retail; travel, events and entertainment; and services and education
If you take pride in your work and are interested in a rewarding career, we would be honored to review yourapplication for the Park Desk Clerk Supervisor Position for Natural Bridge State Resort Park.Minimum Requirements
EDUCATION:High school graduate.
EXPERIENCE, TRAINING, OR SKILLS:Two years of experience in the front desk operation of a lodging facility.
Substitute EDUCATION for EXPERIENCE:Additional education will substitute for work experience on a year-for-year basis.
Substitute EXPERIENCE for EDUCATION:NONE
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):NONEWorking ConditionsWork is typically performed indoors in a state park setting.Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.If you have questions about this advertisement, please contact Tim Hibbard at ...@ky.gov or 606-###-####.An Equal Opportunity Employer M/F/D