Location: Falls Of Rough,KY, USA
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12/1/2024 (7:00 PM EST)
24-07244
Park Desk Clerk Supervisor
Pay Grade 11
Salary
$16.16 - $24.24 Hourly
Employment Type
EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK
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Hiring Agency
Tourism, Arts, & Heritage Cabinet | Kentucky Department of Parks
Location
450 Lodge Road
Falls of Rough, KY 40119 USA
Description
Rough River Dam State Resort Park is located on Rough River Lake in Falls of Rough, Kentucky. The park has 40 rooms, 17 cottages, and Grayson's Landing Restaurant with a strong group of loyal guests who return often. The park hosts new visitors as well as numerous groups, meetings, and banquets in the large Conference Center. Working for Kentucky State Parks allows you the freedom and responsibility for taking care of Kentucky's greatest landscapes.
The Park Desk Supervisor is a highly skilled team member. This position directs the all-important operations of the Front Desk: handling reservations, receiving all incoming calls, greeting visitors and guest, working with other departments to help ensure the highest quality of satisfaction for our quests. As a fluent communicator, duties would include training others and being the vital link of information on the necessities of the park, so it can operate efficiently.
Working for Kentucky State Parks provides a great opportunity to advance your career and skillset, with on- the-job training, new course certifications, flexible schedule, and a great benefit package. It also offers an opportunity to learn different cooking techniques due to our many outlets.
Key Responsibilities:
* Schedules, trains, and supervises front desk personnel.
* Works with Group Sales and Housekeeping to properly plan for and accommodate our guests.
* Partners with the Park Manager and the Group Sales Coordinator to monitor forecasts and rates to maximize occupancy and revenue.
* Tracks and prepares information and data to assist in the planning and execution of the park's budgetary plan.
* Embraces a Customer First attitude and exhibit excellent customer service.
* Enforces departmental rules, regulations, and policies.
Preferred Knowledge/Skills/Abilities:
* Analytical thinking
* Time management
* Teamwork
* Ability to work under pressure
* Communication skills
If you take pride in your work and are interested in a rewarding career, we would be honored to review your application for the Park Desk Supervisor position at Rough River Dam State Resort Park.
Minimum Requirements
EDUCATION: High school graduate.
EXPERIENCE, TRAINING, OR SKILLS: Two years of experience in the front desk operation of a lodging facility.
Substitute EDUCATION for EXPERIENCE: Additional education will substitute for work experience on a year-for-year basis.
Substitute EXPERIENCE for EDUCATION: NONE
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Work is typically performed indoors in a state park setting.
Probationary Period
This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.
If you have questions about this advertisement, please contact Michael Ricks at ...@ky.gov or 270-###-####.
An Equal Opportunity Employer M/F/D