Location: Grand Rapids,MI, USA
**Parking and Transportation Associate, Blodgett Hospital, Full Time, Day Shift**
**CURRENT SPECTRUM HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Spectrum Health team members only.**
**Job Description**
Job SummaryServes as the primary point of contact for the receipt, triage, distribution, and management of some of, up to all, incoming requests for Parking and Transportation, Plant Operations, Environmental Services, Clinical Engineering, temperature monitoring, and utility disruption critical incident management. These requests are by phone, web request, or directly utilizing work management software programs. Under the guidance of a Supervisor, participates in the overall building management program to provide high quality, cost effective service with a high emphasis on customer satisfaction.Task will include: Writing parking tickets, minor lift gate maintenance, dispatchingEssential Functions
+ Communicates and collaborates with the Supervisor, customer, and other trades and sub-contractors to ensure quality, timely, cost effective maintenance with continuity and coordination of services.
+ Completes appropriate written documentation as required by department policy. Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner.
+ Monitors numerous internal emergency systems including but not limited to: fire alarms, code alerts, medical gas, building automation, electrical, tube, maintenance management, and elevator status. Answers emergency calls, remaining composed in high stress situations in order to obtain complete and accurate information, and triages and disseminates calls in a timely and appropriate manner.
+ Manages calls for service-related facility repairs and issues and assigns work orders.
+ Ensures that individual departmental productivity metrics are met
+ May assist customers with directions, badging, escorts and other calls for assistance. Ensures patients, family members and guests are treated with kindness and respect. Demonstrates a high level of tact and patience under stressful conditions.
+ Parking & Transportation only: Maintains a working knowledge of, and be able to troubleshoot all of the parking equipment including the automatic pay lanes, tickets dispensers, and gate box controls.Qualifications
+ Required High School Diploma or equivalent
+ Preferred: CDL
+ Preferred: Chauffeurs
+ 6 months of relevant experience Required
+ Telecommunications experience Preferred
+ Experience working in a hospital or dispatch setting in an
environment of comparable size and complexity
Preferred
+ CRT-Basic Life Support (BLS) - AHA American Heart Association Parking and Transportation 90 Days required Or
+ CRT-Basic Life Support (BLS) - ARC American Red Cross Parking and Transportation 90 Days required
**Primary Location**
SITE - Spectrum Health Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids**Department Name**
Parking Transportation - Blodgett**Employment Type**
Full time**Shift**
Day (United States of America)**Weekly Scheduled Hours**
40**Hours of Work**
7 a.m. to 3 p.m.**Days Worked**
Monday to Friday**Weekend Frequency**
N/A*Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team members job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.*
Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).
Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected
category. See more .
*Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team members job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.*
**Who We Are**
Spectrum Health is a nationally recognized not-for-profit health system, offering a full continuum of health services through our health plan, medical group and hospital group. As an integrated health system, we are able to work together across all facilities, employees and providers to create exceptional, consumer-focused interactions.
Spectrum Health is redefining what it takes to improve the health of our communities and introducing new and innovative ways for consumers to access high-quality, low-cost care so that they can connect with us for a lifetime of health.
We strive to provide one Spectrum Health experience: a consistent, high-quality, seamless health journey for consumers; no matter where, when or how they interact with us. The result is better health outcomes for the thousands of individuals, families and communities we serve.
We are the regions largest employer, with corporate offices located in Grand Rapids, Michigan. Spectrum Health Hospital Group and Spectrum Health Medical Group are consistently recognized for the exceptional care they provide. Priority Health is among the largest health system-sponsored health plans in the U.S. and offers extensive experience serving large and small employer groups, individuals, Medicare Advantage, Healthy Michigan Plan and Medicaid populations.
Since 2010, Spectrum Health has been listed five times among the 15 Top Health Systems in the U.S. by Truven Analytics. Click to see a complete list of our safety, quality and patient experience awards.