Parking Enforcement Officer II (PTS) Onsite
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About UsOverviewGeorgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.About Georgia TechGeorgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.Georgia Tech's Mission and ValuesGeorgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:1. Students are our top priority.2. We strive for excellence.3. We thrive on diversity.4. We celebrate collaboration.5. We champion innovation.6. We safeguard freedom of inquiry and expression.7. We nurture the wellbeing of our community.8. We act ethically.9. We are responsible stewards.Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.Department InformationParking and Transportation Services (PTS) at Georgia Tech is an auxiliary unit within the Division of Infrastructure and Sustainability (I&S). PTS interfaces with the entire campus population and constituencies external to campus. The services provided by PTS are as diverse and customer oriented as the consumers served. PTS oversees both the campus parking operations and transportation services.The Parking Department is responsible for the supervision and coordination of all campus parking services for Georgia Tech. It self-operates a comprehensive parking program that includes customer service, cashiering, enforcement, maintenance, and event operations.The Transportation Department manages a comprehensive network of transit services designed to provide the campus community with an effective and safe transportation alternative around the campus and within specific boundaries or destinations off campus. The department's transit services include nine Stinger bus routes, daytime student paratransit van service, and Stingerette van service, which provides nighttime safe ride home services on campus.Job SummaryPerforms a full range of assigned duties in the parking enforcement function. May provide direction to less experienced full-time and/or seasonal staff. The Parking Enforcement II differs from the Parking Enforcement I in the skill level required and the sensitivity, complexity and accountability of assigned duties. Parking Enforcement Officer II is differentiated from Lead Parking Enforcement Officer in that the latter has supervisory and administrative duties related to operation the Parking Enforcement Unit. This position will interact on a regular basis with: Faculty, staff, students, and general public This position typically will advise and counsel: Faculty, staff, students, and general public This position will supervise: N/AResponsibilitiesJob Duty 1 -Enforce parking (motor vehicle) laws and regulations by patrolling streets; identifies vehicle, identifies parking illegalities and determines citation, writes, and/or issues citations or warnings in accordance with campus, city, county, and/or state laws, regulations, ordinances and procedures. Coordinates vehicle impoundments or immobilizations as necessary.Job Duty 2 -Interacts intensively with the public on an ongoing basis; receives, listens, to and skillfully handles parking issues and complaints. Educates the public regarding parking regulations and citations.Job Duty 3 -Responsible for parking enforcement activity including locating barricades, signage, and parking control during sporting or campus events.Job Duty 4 -Answers questions from public regarding campus geography and other general matters.Job Duty 5 -Responds to calls of possible illegal activity or complaints related to area of responsibility. Within scope of responsibility and expertise, may assist and coordinate with Georgia Tech (GT) Police Department, fire department or other law enforcement of public safety agencies as necessary.Job Duty 6 -Identifies curb repainting and signage needs and recommends resolution to supervisor; cleans and gases vehicles.Job Duty 7 -Perform other duties as assignedRequired QualificationsEducational RequirementsHigh school diploma, GED Certificate or Vocational School DiplomaOther Required QualificationsOvernight travel required for project delivery; flexibility in on-site daily service delivery hours (due to client shift schedules, project requirements)Required ExperienceTwo to three years of job related experiencePreferred QualificationsAdditional Preferred QualificationsPrevious university experience is preferredExcellent customer service should be proactive, personalized, convenient and competent.This person supports customers by providing helpful information, answering questions, and responding to complaints. They¿re the front line of support for Faculty, staff, students, and general public.Preferred Educational QualificationsAssociate's DegreeKnowledge, Skills, & AbilitiescSKILLSThis job requires working knowledge of campus, state, city, and county laws, codes, ordinances or practices, procedures, and terminology; ability to interpret, apply, explain, and enforce laws, codes, and ordinances related to parking enforcement; ability to exercise sound judgment within established guidelines; analyze situations and determine appropriate course of action; prepared clear and concise correspondence; establish and maintain effective working relationships with immediate staff, faculty, campus staff, and all visitors to the campus; ability to communicate effectively both orally and in writing; prepare and maintain clear, concise, and accurate documentation; basic computer knowledge including office related applications.USG Core ValuesThe University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at Employment OpportunityThe Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.More information on these policies can be found here: Board of Regents Policy Manual | University System of Georgia (usg.edu).Background CheckSuccessful candidate must be able to pass a background check. Please visit Georgia Tech's Pre-Employment Screening Policy for more information.Other InformationSalary: Min $16.80- $21.68 hourly + full benefitsLocation: Atlanta, GAJob Grade: A4This is a supervisory position.This position does have financial responsibilities.This position will be required to drive.This role is considered a position of trust.This position does not require a purchasing card (P-Card).This position may travel.This position does not require security clearance.