Job Type Full-timeDescriptionPosition: Parking Enforcement Officer Department: ParkingEmployment Status: Full Time Compensation: Grade 5; Salary Range starting at $19.59/hourDEFINITION/SUMMARY: Works under the supervision of the Morgantown Parking Enforcement Superintendent and the Parking Authority Director and, at times, under the supervision of the Maintenance Superintendent?or another Enforcement Officer as specified by the Enforcement Superintendent and the Parking Authority Director and is reviewed for compliance with established procedures while working, and review after task completion. The Enforcement Officer will interact with the general public while enforcing the Parking Ordinances of the City of Morgantown. May supervise other Enforcement Officers and perform tasks required to maintain parking lots and garages. Daily cleaning of surface lots, garages, and sidewalks of debris. Clear parking lots, garages, and sidewalks of snow and ice during the winter months. Must be available to work all shifts, including day, afternoon, midnight, and weekends. KNOWLEDGE:
- Requires general computer knowledge
- Requires the ability to operate multiple smartphone enforcement applications
SKILLS/ABILITIES:
- Promotes an image of professional, courteous service as a representative of the Morgantown Parking Authority who frequently interacts with the general public, business owners, and other city departments
- Requires an individual to have strong communication and public relations skills with the ability to handle dissatisfied customers and patrons
- Thoroughness and attention to detail
- Customer service experience, including de-escalation skills
- Ability to communicate effectively, verbally and in writing through email
ESSENTIAL DUTIES:
- Issue parking tickets throughout the City of Morgantown for violations of city parking ordinances
- Boots or tows vehicles with outstanding parking tickets
- Communicate with the Morgantown Police Department and Police Dispatch
- Clean lots and garages
- Maintain garage gate equipment, pay stations, and multi-space meters
- Communicate equipment problems in writing to the Enforcement Superintendent
- Snow/Ice Removal: Treat city parking facilities using snow and ice removal equipment, including manual salt spreader, shovel, utility vehicle with a broom, or other attachment (may operate a truck with plow and spreader, along with other snow removal equipment if qualified).
- Performs duties assigned by the Enforcement Superintendent or Parking Authority Director orally or in writing in a timely fashion
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
- Requires the ability to walk a minimum of four miles per shift
- Requires the ability to lift, unaided, objects weighing as much as fifty-one (51) pounds
- Employee spends an average of eight (8) to twelve (12) hours per shift working outdoors. Daily conditions encountered are noise, dirt, odors, dust, fumes, vibration, wind, rain, snow, etc.
EQUIPMENT USED:
- Smartphone with enforcement apps and printer
- Snow removal - including trucks with plow and salt spreaders, manual salt spreaders, shovels, utility vehicles with a broom or other attachments
- Wears all PPE required and follows all safety policies
Hazardous conditions encountered daily include, but are not limited to:
- Constant hazards: Danger from passing traffic, mechanical hazards when using heavy equipment, and entering confined spaces
- Occasional hazards: Tripping or slipping due to terrain and weather conditions, traffic accidents when working to remove snow and ice
- Possible hazards : Risks associated with working on narrow roads and steep grades and various weather conditions
City of Morgantown is an EEOC RequirementsMINIMUM QUALIFICATIONS/EDUCATION:
- High school education or equivalent
- Requires the ability to understand and act on oral instructions
- Requires possession of a valid State of West Virginia class D driver's license
- Requires knowledge of safe work standards
- Requires the ability to pass a background check