Salary: $19.70 - $21.15 HourlyLocation : Durango, COJob Type: Full-TimeJob Number: 2024-00171Department: TransportationDivision: Parking - 8211Opening Date: 12/16/2024Closing Date: 1/6/2025 11:59 PM MountainSchedule Details:: Monday - Friday 9:00 a.m. - 6:00 p.m.DescriptionDo you thrive in an active, outdoor role while contributing to the well-being of your community? The City of Durango is looking for a Parking Enforcement Officer to join our dedicated Parking Division team.This position offers a blend of outdoor activity while supporting the efficiency, organization, and safety of Durango. Working under the general supervision of the Parking Operations Manager, you'll enforce the City's parking ordinances, issue citations, and promote a safe, welcoming environment. Whether on walking or vehicle patrol, you'll act as the eyes and ears of the City. You'll observe sidewalks and roads for safety issues, report any issues to the right department, and serve as a helpful ambassador to residents and visitors. Essential Job Duties What You'll Do in This Role:
- Enforce City parking ordinances and issue citations for violations.
- Patrol designated areas to enforce parking restrictions and time limits.
- Appear in Municipal Court to defend issuance of citations, as necessary.
- Monitor parking zones, issue warnings, provide directions, and encourage compliance with City regulations regarding parking, bicycles, skateboards, smoking, signage, sidewalks, and littering.
- Operate and maintain enforcement equipment, including citation and immobilization devices.
- Communicate with other departments using a two-way radio, telephone, and email; contact central dispatch for criminal or civil violations.
- Prepare and maintain records and reports on violations and actions.
- Act as a City Ambassador, promoting a positive and welcoming environment while assisting residents and visitors.
- Respond to citizen concerns and inquiries regarding parking regulations and equipment.
- Help report and resolve any safety hazards or maintenance issues encountered while on patrol.
Minimum Qualifications You Have:
- A high school diploma or GED equivalent.
- One year of experience in customer service, enforcement, or a related field.
- Skill in using a computer and specialized software, including computer-based devices used for parking enforcement.
- Strong communication skills.
- Ability to learn and adapt by acquiring new knowledge and skills through training, feedback, and self-directed development opportunities.
- Commitment to providing excellent customer service.
Supplemental Information What We Can Offer You:
- Comprehensive medical, dental, and vision insurance.
- Ample personal time off (PTO) and 11 paid holidays.
- 401(a) retirement plan and optional deferred compensation plan.
- Basic life insurance and accidental death & dismemberment (AD&D) coverage.
- Long-term disability coverage.
- Paid Family and Medical Leave (FMLA).
- Access to Employee Assistance Program (EAP).
- Free access to the Durango Community Recreation Center and Chapman Hill Ice Rink & Ski Area.
- Holistic Employee Wellness Program, addressing physical, mental, financial, and professional well-being.
- Free transit pass and family member discounts.
- Reimbursement for job-related classes to foster continuous learning.
- Sixteen hours of volunteer time off per year to support local non-profit organizations.
To view the full job description, click here.Belong at the City of Durango: We believe in creating an inclusive workforce that welcomes diversity of thoughts, viewpoints, and experiences. The City of Durango is an Equal Opportunity Employer. We do not discriminate on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.We offer a complete benefits package to full-time employees including medical, dental & vision insurance, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, and paid time off.To learn more details, visit our 01 Do you have a high school diploma or GED equivalent?
02 Do you have one year of experience in customer service, enforcement, or a related field?
03 Have you been previously employed by the City of Durango?
04 If you answered yes, provide previous City positions and approximate dates for those positions. 05 Do you have any relatives who currently work for the City of Durango?
06 If you answered yes, provide your relative's name, the department they work in, and their relationship to you. 07 Have you ever been convicted of a crime, including misdemeanors, deferred sentences/judgements?
08 If you answered yes to having been convicted, you are REQUIRED to provide DATE(S) and DESCRIPTION(S) of offense(s) below. Required Question