Oak View GroupOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.OverviewOur Parking staff are often the first person our guests connect with upon arrival to the arena. The Parking Staff Team Member position requires the flexibility to work evenings, weekends, and holidays as required.Out-going and patron-friendly individuals are needed to become members of The Charleston Coliseum Parking Staff. The Charleston Coliseum Parking Staff provides excellent customer service to the arena guests and are often the first person our shows and premium guests connect with upon arrival. The ideal candidate will be able to communicate clearly and professionally with peers and guests and have the flexibility to work evenings, weekends and holidays as required.This role will pay an hourly wage between $14.75 - $15.25 Benefits for PT roles: 401(k) savings plan and 401(k) matching.EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.Responsibilities
- Greet arriving and departing guests in a friendly and courteous manner.
- Set up assigned parking areas as directed by Supervisor.
- Standing in traffic to direct vehicles into and out of parking areas.
- Verifies customers have proper parking pass for VIP parking areas.
- Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
- Control traffic at entrances and exits as needed.
- Maintain equipment and any general maintenance tasks as directed by Supervisor.
- Immediately report accidents, incidents, or safety concerns to Supervisor.
- Always communicate professionally with guests, client, and teammates.
- Communicate with guests who need directions on where to park and any questions they might have
Qualifications
- Prior customer service experience (entry level or supervisory) preferred.
- Must have a positive and professional attitude and must possess outstanding communication skills.
- Must be able to deal with uncooperative and/or intoxicated persons.
- Required to work autonomously as well as in a team setting in a respectful and courteous manner.
- Requires attention to detail and ability to adapt to changing and high-pressure situations.
- Ability to remain calm and professional in all situations.
- Must be able to work in various weather conditions.
- Ability to stand for long periods of time.
- Aptitude to follow verbal/written directions.
- Capability to show up to work as required on time.
Minimum Required Qualifications:
- Valid Driver's license or Identification Card
- Must pass background check
- Previous customer service experience, preferred.
Strengthened by our Differences. United to Make a DifferenceAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Equal Opportunity EmployerOak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ( protected class ) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.