Location: Lexington,NC, USA
Davidson-Davie Community College is an award-winning institution that is committed to being a welcoming campus community that reflects and enacts the values of diversity, equity and inclusion to ensure student learning and success. We seek candidates who will not only enhance our representational diversity but whose research, teaching, and community engagement efforts contribute to diverse, equitable, and inclusive learning and working environments for our students, staff, and faculty. Our goal is to identify individuals who will assist in our mission, so that everyone has the opportunity to succeed at Davidson-Davie Community College.
Our benefits and other resources make it possible to excel both professionally and personally. We are a dynamic community that supports and celebrates the success of our students, faculty and staff. The future is here!The Administrative Support, TRIO Student Support Services (SSS) is a grant-funded position responsible for providing general office support and assistance for the Student Support Services Office. The position serves as program receptionist, office technology/equipment specialist, and program records manager. Some evening and weekend hours are required for this position as well as occasional travel. The position reports to the Director, TRIO Student Support Services and has the following responsibilities:
Essential Job Functions:
Performs general office duties, including answering phones, greeting visitors, scheduling appointments, preparing materials, maintaining supplies, filing and processing incoming and outgoing correspondence.
Maintain daily office functions, operations and services. Prepare, review, and/or process forms, reports, and documents
Develop and maintain filing systems for both the program and office.
Create and print materials for the Student Support Services program and assist in organizing activities, meetings and workshops.
Assists the Director with compiling and submitting federal reports and communications with the Department of Education.
Maintain and update student information using the technology required by the Department of Education for federal compliance.
Maintain data for program annual report and other program information
Use technology, software, and equipment to view, enter, modify, or copy data and advance the operations of the office
Maintain and reconcile financial records for program participants and assists with the tracking of program expenditures.
Assist with special projects, including scheduling and contacting students for program activities, events and conferences
Provide high-level customer service to students and the campus community in a professional, helpful and courteous manner
Provide policy or procedural information to program participants
Participate in TRIO sponsored events and conferences, as appropriate and stay abreast of TRIO updates, research, information /actions or related topics
Participate in the Student Support Services Program as a team member
Coordinate travel and purchase order requests for program staff
Maintains sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds
Support the mission, vision, and values of the Davidson-Davie Community College
Performs other duties as assigned which support the purpose and initiatives of the Student Support Services program and the College.Minimum Qualifications Required:
Required:
Associates Degree with a minimum of one (1) year of experience as an administrative assistant or related experience
Minimum one year of recent experience in database management
Demonstrated experience using Microsoft Word, Excel, Access, PowerPoint, and graphics
Preferred Qualifications:
Familiarity with and appreciation for the mission of a comprehensive community college.
Experience working with federal grants
Professional or personal experiences in overcoming barriers similar to those confronting participants
Competencies:
Information/Records Administration - Ability to compile, assimilate and organize both printed and electronic information. Ability to apply knowledge of data collection, storage, organization, manipulation and/or analysis of data
Office Technology - Ability to utilize office equipment and other relevant technology (software and systems) to meet organizational needs
Problem Solving - Ability to identify and understand issues, problems and opportunities, use effective approaches or choosing a course of action or developing appropriate solutions
Work Coordination - Ability to facilitate the flow of work, facilitate or direct the office support activities and coordinate work with staff; ability to maintain internal and external contacts for work coordination
Budgeting - Plans and monitors the use of expenditures to meet organizational objectives and compliance
Program Knowledge - Understanding of services, policies and procedures; ability to demonstrate and apply this knowledge in performance of office support tasks; ability to explain and interpret information to appropriate audienceADA requirements for this position include critical thinking skills with the ability to process information and exercise good judgment; ease of mobility within the work environment and other areas of campus and College locations; travel between campus locations may be required; and effective use of all forms of communication including use of computers.
A climate controlled, contact center environment - filled with amazing people, incredible students and career opportunities.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.