Job DetailsJob Location EVERETT, WA Remote Type Fully Remote Position Type Part Time Education Level High School Salary Range $27.00 - $28.00 Hourly Job Shift Day DescriptionPart Time AR Business Office Assistant - 100% Remote Do you have experience in medical billing, Medicaid/Medicare in Washington state? Bethany of the Northwest has been a non-profit icon of the healthcare industry in the Everett area for nearly 100 years and is seeking a passionate and motivated Part Time AR Business Office Assistant to work fully remote to join our team. Come join our family and find out what the Heart of Bethany is. Schedule: 15 hours per week office day times Pay Rate: $27-28 per hour DOE Benefits available:
- Employee discounts
- Paid Sick leave
- 7 Paid holidays plus one personal of your choice
The Business Office Assistant serves and cares for people in need by working as a member of the accounting and administration team to provide a variety of administrative functions for the residents. The Business Office Assistant assists the Director of Revenue Management by providing accurate and timely billing & collection services...assuring state and federal requirements are performed accurately and on time...serving as a resource to staff and managers on Accounts Receivable policies and procedures, including, but not limited to, Medicaid, Medicare A, Private Pay, Medicare Part B, Hospice, HMO, Third-Party Insurances, and Ancillary Charges. The Business Office Assistant is responsible for the billing and claims follow-up, as well as securing all DSHS Award Letters for Medicaid residents. This position is also responsible for keeping the facility's EMR current by uploading chart documents electronically, as they pertain to the Business Office. Context: Bethany of the Northwest is a faith-based, not-for-profit, multi-service agency that employs 400+ workers, who operates 231 licensed Skilled Nursing Facility beds, 56 licensed Assisted Living beds, and operates 62 Transitional care beds in a Joint Venture with Providence Regional Medical Center. All services are highly regulated, and respect for the dignity, confidentiality, and the health of residents and clients is of primary concern. Key environmental factors that affect the Accounts Receivable Specialist include but are not limited to the following:
- Not-for-profit, church-affiliated agency
- Remote work, must have functional office space and phone available
- Noise level in home office should be at a minimum to allow for claim and DSHS follow-up calls in a professional manner
- Regular contact with Business Office staff and Supervisor
- Computerized programs/Internet-connected environment
- Ability to work independently most of the time, but must be team player
- Department is small and has limited back-up and support services
Customers and Key Work Relationships: Reports directly to the Director of Revenue Management
Administrator Finance Team at Corporate office Clinical Staff at ETCS Residents and Families of Bethany of the Northwest and Everett Transitional Care Services Representatives from vendors (i.e., Pharmacy, etc.) and third party payors (i.e., Medicaid, Medicare, Group Health, etc.) Representatives from legal firms and collection firms involved with trying to recoup assets for Bethany Accounts Receivable Functions
- Excellent tact and diplomacy in dealing with clients
- Excellent oral and written communication skills in dealing with clients
- Maintain databases that are necessary for the organization to function properly
- Regular claim follow-up completed and documented in the EMR
- Regular follow-up of outstanding DSHS Award Letters, including updating EMR
- Work effectively with other departments so that month-end may be closed accurately and timely
- Upload all chart documents to EMR as they pertain to this position
- Financial records and other documentation established and maintained for ease of retrieval and in compliance with facility and regulatory procedures
- Keep current on recent developments and law changes that affect the responsibilities of your position
- Other functions as needed and requested
Rights and Responsibilities
- Job conducted in a way that respects the rights and responsibilities of individuals served
- All contacts treated with respect for the dignity, privacy and the diversity of all people
- Staff confidentiality respected.
- Client confidentiality respected
- Client protected health information not breached and not recklessly maintained in such a way that others may easily discover it and breach it
- Ensures compliance and conduct in a spirit equal to the Principles and Standards of Conduct (Code of Ethics)
- Attends all mandatory meetings as they pertain to the Business Office
Qualifications Competencies:
- Must be a high school graduate or GED equivalent.
- Minimum of two years experience working in an accounts receivable capacity, preferably in a health care or nursing home environment.
- Will demonstrate the ability to serve and care for people in need.
- Ability to understand and follow policies and procedures
- Understanding of and ability to deal with confidential information with discretion
- Protect Personal Healthcare Information (PHI) of our customers
- Outstanding attention to detail and excellent time management skills
- Written and verbal communication skills; ability to communicate well in groups as well as individually with employees and supervisors
- Reliable and punctual attendance for scheduled hours and the willingness to be flexible in covering additional hours if needed
- Knowledge of federal and state regulations/laws concerning accounts receivable and reimbursement issues
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.