The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.Think you are a great fit? Learn more about this role here:Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.The Clinical Specialist identifies and supports action plans to improve clinical quality outcomes and drive business performance. This role partners directly with the center staff and Home Office nursing support to provide clinical and subject matter expertise where appropriate in order to achieve the desired results. This role ensures that best practices are deployed, and supports the clinical audit function to ensure compliance, reduced variability, and increase overall productivity of nursing resources.All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.
Essential Functions/Responsibilities: STRATEGIC OVERSIGHT- Performs on-site assessments to validate data and assess leadership to inform gap analysis and related recommendations.
- Consults with Healogics Market, Territory and Center leadership teams as internal customers to recommend action plans driven by clinical and operational metric reporting analysis and specific need to increase center level outcomes.
- Identifies resources needed to make recommended changes by partnering with Division level and Home Office support resources.
- Supports innovation and improvement projects when nursing expertise is needed.
- Support Implementations virtually and onsite.
- Supports new clinical leaders through mentorship virtually and onsite
- Ensure compliant application of regulatory expectations at a center level
- Performs other duties as required.
CLINICAL OVERSUGHT- Creates Exceptional Patient Experiences through process improvement into core clinical areas of center level operations and ensures patient access through recommendations of key levers for improvement.
- Identifies clinical gaps impacting quality results for our patients and hospital partners and uses expertise to make recommendations for closing diagnosed gaps.
- Partners with local team to create and potentially implement education plans to meet the individualized needs of the clinical team using data driven clinical processes designed to improve clinical outcomes.
- Provides level 2, subject matter expert, coverage for Nursing Support organization. Analyzes escalated inquiries, engages appropriate resources, and provides accurate and timely resolution.
- Provides both remote and onsite assistance to nursing resources to implement action plans successfully.
- Supports the deployment of best practices in the nursing space as new improvements are approved.
- Supports the execution of clinical audits to improve adherence to standard practice and reduce unwanted variability
- Supports the execution of efforts to increase the retention and productivity of nursing resources.
- Provides feedback to leadership on practical issues in the field affecting nursing priorities.
Required Education, Experience and Credentials:- Current Registered Nurse (RN) license to be maintained throughout the duration of employment in this position
- Associates degree required; Bachelor's degree in Business Administration, Healthcare Administration, Nursing or related field preferred
- Min one (1) year of wound care experience required.
- Min five (5) years of progressive strategic consulting experience in clinical operations in the healthcare industry required
- Demonstrated results in center optimization and sustained results
Required Knowledge, Skills and Abilities:- Recognized as an operational expert within the business
- Ability and commitment to a 60-80% travel requirement
- Skilled at project management with ability to manage and consult on multiple center level accounts concurrently
- Ability to drive outputs and team success without direct authority
- Exceptional communication skills
- Ability to assess and develop talent
- Viewed as a valuable resource by the business
- Client focused with an eye towards driving results
- Demonstrates executive presence
- Skilled at executing successful Change Management processes
- Ability to design solutions for sustainability of business process optimizations
- Communicates for Impact
- Collaborates effectively with a variety of stakeholders
This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the Jobs Hub .