Part-Time Customer Service Representative
: Job Details :

Part-Time Customer Service Representative at Suburban Propane in Boise, Idaho, United States Job Description Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do. Responsibilities + Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities + Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service + Present a professional, confident and enthusiastic image to develop trusting relationships with all customers + Provide high levels of customer account management by properly setting up and maintaining account information and data + Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities + Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing + Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies + May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay: For eligibility and a full list of our benefit offerings please visit: . Qualifications + Minimum of 3 years of experience in a customer service role + Minimum of a High School diploma or GED preferred + Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports + Ability to multi-task and prioritize assignments in a team environment As part of our pre-employment hiring process, background checks and drug screens are performed. Applications will be accepted until the position is filled. Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwi To view full details and how to apply, please login or create a Job Seeker account