Receptionist Every employee with Gerald Jones Auto Group is absolutely critical to its success. Gerald Jones has been a successful, multi-brand group that has been locally operated since 1974. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!Benefits Available for Full Time Employees
- Medical & Dental Plans
- Prescription Drug Program
- 401k Plan
- Paid Vacation
- Paid Time Off
- Paid Sick Days
- Paid Holidays
- Employee Purchase Programs
- Paid Training & Professional Development
- Employee Discounts
- Employee Referral Program
Responsibilities EVENINGS AND SATURDAYS
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Experience with Microsoft Office suite is a plus
- Available to work occassional Saturday or evenings a plus
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Clean driving record