Location: Fort Lee,NJ, USA
Benefits:
Company parties
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Wellness resources
The Front Desk Associate or Membership Experience Associate (MEA) is the face of the Retro Fitness outlet in Fort Lee, NJ. The MEA is the first person a member or guest sees when entering the gym. It is important that this person is outgoing, friendly, team-oriented with great communication skills. Sales skills are required for this position. The MEA must also have superb multi-tasking skills and enjoy helping people.
Compensation and Perks:
$15.25 per hour.
Attractive commission ($10 or $20 per membership sold)
Monthly bonus structure
Complimentary Ultimate Membership to this location (excluding access to other Retro Fitness locations and guest access)
With the adjacent wellness center, Edge Well: Free use of recovery modalities, Free orthopedic evaluation and treatment (first time), Discounted follow-up treatments
30% off Retro Blends smoothies, cooler drinks, protein bars, apparel, and other Pro Shop items
15% off Spartan Meals
15% off Personal Training packages.
NASM discounts
Flexible schedule
Positive company culture
Requirements:
? Sales experience is required.
? This is a part-time, hourly position. A minimum of 15-20 hours per week is required.
? Preferred retail and/or hospitality experience.
? A positive, upbeat attitude and personality.
? Effective ability to communicate with members, guests, coworkers and managers.
? The ability to multi-task.
? Customer service oriented.
? Punctual, responsible, reliable and pays attention to detail.
? Handling cash and other transactions at Point of Sale.
? Willingness to learn and work in a goal-oriented and structured environment.
Environment:
? Working environment is inside Retro Fitness of Fort Lee, NJ.
Direct Reports:
This position is supervised by the positions below and in order of:
General Manager
Assistant Manager
Main Responsibilities of the Membership Experience Associate (MEA):
? Greeting and checking in members and guests as they enter the club.
? Resolving member/guest issues in an effective manner.
? Membership tours/sales and retention.
? Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
? Ensuring a safe and clean environment for all members and staff.
? Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility.
? Opening and closing the facility if scheduled.
? Following company policies and procedures.