Part-Time Guest Services Agent
: Job Details :

Description Are you keen on joining the team at Bridge Hotel Partners, LP C/O KB Hotels LLC in Waco, TX as a Guest Services Agent? We are in search of an individual to join our new Cambria luxury hotel who is enthusiastic and devoted to providing exceptional service to ensure each guest enjoys a remarkable stay. Responsibilities include overseeing guest check-ins and check-outs, managing phone inquiries, processing payments, promptly addressing guest inquiries, and maintaining a friendly presence at the front desk. If you have a love for creating memorable guest experiences, submit your application today and become a valued member of the Bridge Hotel Partners team Responsibilities •Welcome and greet guests upon their arrival at the hotel, ensuring a swift check-in and check-out process is executed smoothly. •Respond promptly and professionally to guest inquiries and requests, providing a high level of service. •Anticipate guests' needs proactively and deliver exceptional customer service in line with the hotel's standards. •Efficiently address and resolve any guest complaints to ensure a satisfactory stay for all guests. •Maintain cleanliness and uphold safety standards across all areas of the hotel premises. Qualifications •To be considered for the Part Time Guest Services Agent position in Waco, TX, US, prior experience in hospitality and customer service is required. •The ideal candidate will excel in creating a warm and inviting environment for guests, showcasing exceptional customer service skills. •Strong verbal and written communication abilities are crucial for success in this role. •Candidates must have a proven record of reliable attendance, punctuality, and flexibility to work on various shifts, including weekends and holidays. •A High School Diploma or equivalent education level is a must-have qualification for this position in Waco, TX, US.