Salary: $20.79 HourlyLocation : Marietta, GAJob Type: Full-TimeJob Number: 03747Department: LibraryOpening Date: 11/05/2024Closing Date: 11/12/2024 11:59 PM EasternGrade Code: 106PPosition Information This Part-Time Library Assistant II position is located at the Stratton Library and will assist patrons at the Circulation desk and in using our online resources. In addition, this position may assist with programming and provide outreach services in the community. This position works 18 hours per week including some nights and weekends. Essential Functions Provides customer service to library patrons and the public: greets visitors and directs to areas of library; provides assistance and information related to library services, fees, procedures, city information and directions, or other issues; researches book titles, book availability, patron records, or related information; reserves materials for patrons; notifies patrons about overdue books, arrival of reserved books, or other issues; and assists patrons with the use of various library equipment in assigned area.Returns library books and materials to appropriate shelving areas: shelves or places materials in appropriate order; reads labels to ensure materials belong to assigned branch and are arranged in proper order; and locates materials and searches for missing materials as needed.Checks library materials in and out: operates the library's automated circulation system to charge, discharge, and renew books; counts paperbacks checked out; retrieves books from book drop; inspects materials for damage and withdraws materials in need of repair from circulation; inspects for routing slips or other identification prior to shelving; routes books to other locations as appropriate; sorts and arranges materials on book carts for shelving; and separates new books for display.Performs general tasks related to library operations, which may include sorting and organizing donated paperbacks and other materials, moving book carts, maintaining general appearance of library, cleaning counters, watering plants, or running various errands.Monitors inventory levels of library supplies: initiates requests for new or replacement materials.Answers the telephone: provides information and assistance; takes and relays messages or directs calls to appropriate personnel; and returns calls as necessary.Provides computer and reference assistance to library patrons: assists patrons in finding required information; instructs patrons in use of various library systems and resources; suggests appropriate internal and external resources for queries; and conducts informal training, as needed.Performs other related duties as assigned.Minimum QualificationsBachelor's degree is required; supplemented by one year of experience in customer service or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.Preferred Qualifications
- Bi-lingual Spanish-speaking candidate
- Enjoys working with the public.
- Is flexible and enjoys assisting patrons with downloading ebooks on their personal devices and in using our online resources.
Physical Abilities Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.Sensory RequirementsSome tasks require the ability to communicate orally.Environmental FactorsEssential functions are regularly performed without exposure to adverse environmental conditions.EEO StatementCobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status. Visit Cobb County's Employee Benefits page to learn more.*Benefits for part-time employees are marked.01 I understand that all answers to these supplemental questions must be verifiable in the 'Educational History' and 'Work History' sections of the application. Failure to provide sufficient information in these sections may result in my disqualification from the hiring process.
02 I have read the Minimum Qualifications required for this position and understand I must demonstrate those qualifications on the application in order to be considered for this position. Furthermore, a failure to adequately demonstrate all qualifications may result in my removal from consideration. Lastly, I understand indicating see resume on the application and/or in a supplemental question response, may not be accepted in lieu of a completed application.
03 Are you legally eligible to work in the United States on an unlimited and unrestricted basis?
04 Educational Background: Mark the highest level of education you have completed.
- High School Diploma or GED
- Some College
- Associate Degree
- Bachelor's Degree
- Advanced Degree
- None of the above
05 If you have a college degree, what was your major area of study? Enter N/A if this does not apply. 06 How many years of customer service experience do you have?
- No experience
- Less than one year
- One to two years
- Two years to three years
- More than three years
07 Describe your experience in working in customer service. Verify any information below is also included in the 'Employment History' section of your application. Enter N/A if not applicable. See resume will not be accepted. 08 Please indicate which position best describes your customer service experience.
- Library system
- School system
- Retail industry
- None of the above
09 Are you bilingual?
10 If you are bilingual, what languages do you speak and what is your skill level for each language? (Enter N/A if this does not apply.) 11 This is a part-time position and does not include benefits. In this position, you will be working up to 18 hours per week including some required hours to be worked on Sundays. Are you willing to accept a position that requires you to work on a Sunday?
- Yes, I understand and accept these terms
- No, I do NOT accept these terms
12 If you receive a conditional offer of employment, you will be required to satisfactorily complete the following elements: a criminal background check and a credit check. Please note that a criminal conviction may not disqualify you from consideration. Are you willing to accept these terms?
Required Question