Broadview Federal Credit Union
Location: Amsterdam,NY, USA
Date: 2024-12-18T18:31:10Z
Job Description:
Provide outstanding member service, in a professional and friendly manner, to all new and existing members or visitors while fulfilling service needs. Accurately process financial service transactions while maintaining a cash drawer. Act as a first line of defense in detecting and reporting fraud or irregular activities. Advocate and build member relationships by engaging in conversations, asking relevant questions, identifying the right solutions, and making recommendations to deepen the member relationship. Respond to general member inquiries related to general information, products/services, lending, etc. Problem-solve and resolve member issues in a timely manner. Promote awareness and education of self-service resources, including all digital channel offerings. Actively participate in cross-selling initiatives, campaigns, promotions, and events, in support of branch and corporate goals. Seek development opportunities for professional growth by taking advantage of ongoing coaching, ...Member Service, Associate, Part Time, Service, Retail, Banking
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